Home Equity Processor

Default Brand; Neenah (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Default Brand in Neenah, WI seeks a Home Equity Loan Processor to handle documentation, processing and support for new home equity applications. The role requires meticulous attention to detail, strong organization and timely task management to serve members and staff.

You will work with TRID requirements, prepare disclosures, order title and insurance documents, and coordinate with lenders, title companies, and appraisers to ensure accurate, complete closing packages.

Qualifications

• Minimum one year of real estate lending experience preferred.
• Experience with home equity document preparation is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Provide outstanding service to members and employees.
• Prepare TRID disclosures and related loan documents.
• Prepare loan documentation for branch closings.
• Ensure accuracy of TRID and closing documents through QA processes.
• Order title policies and home owners insurance documentation.
• Monitor closing files for proper insurance coverage.
• Communicate with title companies, insurers, and appraisers.
• Handle lender questions and department emails.
• Maintain the department's email inbox and respond promptly.

Skills

Loan processing

TRID regulations familiarity

Attention to detail

Organizational skills

Strong communication

Customer service mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Home Equity Loan Processor will handle all documentation, processing and support for new home equity applications. They will demonstrate a high level of detail-orientation, organizational skills, and time-sensitivity. They will provide exceptional service to members and employees. They share a variety of responsibilities on a rotating basis within the department.

As our Home Equity Loan Processor, you will:

• Provide outstanding, quality service to external and internal members
• Prepare documents related to TILA-RESPA Integrated Disclosure (TRID) compliance, including loan estimates, closing disclosures and change in circumstances
• Prepare loan documentation for branch loan closings
• Ensure accuracy of all TRID and loan closing documents through quality control processes
• Obtain home owners insurance documentation from insurance companies prior to closings
• Monitor closing files for proper home owners insurance coverage
• Demonstrate a knowledge and familiarity with all TRID forms, regulations, requirements and associated timelines
• Order title policies, flood determinations and property evaluations
• Review title policies and flood determinations
• Review files to ensure all required conditions are met prior to closing
• Prepare outgoing wire instructions related to loan closings
• Communicate frequently with third parties such as title insurance, home owners insurance and appraisal companies
• Monitor and process emails received in the department-shared inbox
• Handle lender questions and requests regarding loans and documentation
• Monitor the digital signature dashboard for acknowledged disclosures

Our ideal candidate will have a combination of:

• Requires a high school diploma or equivalent degree (GED, HSED)
• Minimum of one year of real estate lending experience is preferred
• Knowledge of home equity document preparation and/or lending is preferred
• Exceptional attention to detail and accuracy
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Familiarity with Microsoft Office suite and web-based software packages
• Passion for providing outstanding service to our members – internal and external
• The ability to work hard, find solutions and have fun!

Equal Opportunity Employer
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