Home Equity Manager

PSECU; Harrisburg (Dauphin County); Hybrid; USD 65,000 - 90,000; Full time

Job summary

PSECU is seeking a Home Equity Supervisor to lead the home equity processing team. You will oversee staff, ensure on-time processing and decisions, and handle member inquiries with a focus on compliance and efficiency.

The role requires supervising responsibilities, a BS or equivalent, and a strong understanding of underwriting standards while working in a hybrid onsite setting near Harrisburg, PA.

Qualifications

• Bachelor's degree or equivalent required.
• Experience supervising home equity processing staff.
• Knowledge of regulatory requirements, PSECU policies and underwriting standards.

Responsibilities

• Manage, develop, and direct home equity employees.
• Monitor equity pipelines daily to ensure timely processing and decisioning.
• Resolve member inquiries and escalations; participate in product development and workflow improvements.

Skills

Management

Staff development

Process monitoring

Regulatory compliance

Problem solving

Education

BS

Job description

Members Achieve More

isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

Supervise home equity processing staff. Monitor equity pipeline to ensure that loans are being processed and decisioned in a timely and efficient manner. Resolve complex home equity and member service issues. Provide training to staff on an ongoing basis.

Schedule: Monday to Friday 9:00am - 5:00pm. Onsite expectation 40%.

In this position, you will

• Manage, develop, and direct home equity employees.
• Monitor equity pipelines daily to ensure loans are being processed and decisioned efficiently and in accordance with regulatory requirements, PSECU Policy, Product Guidelines and Underwriting Standards.
• Decision home equity applications within approved lending authority and in accordance with procedures and guidelines, staying current on applicable laws and compliance requirements
• Participate in product enhancements and new product development.
• Handle member inquiries and escalations
• Review workflows for process improvements and product enhancements.
• Other duties as assigned.

Qualifications

BS

Any equivalent combination of experience and education.| Required