Home Equity Loan Processor: Streamline Closings & Service

SoFi; Frisco (TX); On-site; USD 37,000 - 70,000; Full time

Job summary

SoFi seeks a Home Equity Processor to review loan applications for completeness and accuracy, ensuring timely processing and clear communication with all parties.

The role requires 2+ years in mortgage processing, knowledge of Encompass LOS, and the ability to manage a 30-50 loan pipeline while adapting to evolving mortgage guidelines. SoFi offers competitive benefits and growth opportunities.

Qualifications

• Excellent oral and written communication skills.
• Ability to maintain a pipeline of 30-50 loans of mixed variety.
• Works well under time constraints and changing environment.
• Team mentality and collaboration with multiple stakeholders.
• Knowledge of mortgage guidelines (Fannie Mae).

Responsibilities

• Provide excellent customer service and drive a superior customer experience.
• Process, manage, and act as the primary contact for a pipeline of Home Equity loans to meet closing deadlines.
• Maintain a progressing pipeline of 30-50 loan applications.
• Communicate effectively with clients, third parties, vendors, and internal teams.
• Maintain and adapt to changing mortgage guidelines.
• Set borrower expectations and be the main contact until closing.
• Gather and analyze documentation for underwriting approval.
• Assist with broker channel loan offerings.
• Be proactive and provide interdepartmental support.
• Aim to exceed productivity and standards.
• Coordinate with realtors and referral sources.
• Understand documentation requirements for mortgage financing.

Skills

Excellent oral and written comms

Pipeline management

Time management

Team player

Adaptability

Fannie Mae knowledge

Tools

Encompass LOS

Job description

SoFi seeks a Home Equity Processor to review loan applications for completeness and accuracy, ensuring timely processing and clear communication with all parties.

The role requires 2+ years in mortgage processing, knowledge of Encompass LOS, and the ability to manage a 30-50 loan pipeline while adapting to evolving mortgage guidelines. SoFi offers competitive benefits and growth opportunities.