Home Equity Closer

Citizens Bank; Johnston (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

Citizens Bank in Johnston, RI seeks a Home Equity Closer to manage payoff requests for HELOCs, pulling payoff figures from external lenders and calculating internal amounts. You will coordinate with the closing team to meet deadlines, maintain accurate payoff pipelines, and ensure files satisfy departmental standards.

Ideal candidates demonstrate meticulous attention to detail, strong communication skills, and the ability to multitask in a fast-paced environment while working 40 hours per week

Qualifications

• Excellent written and verbal communication.
• Ability to work independently and meet deadlines.
• Strong attention to detail.
• Proven track record of delivering results in a fast paced environment.

Responsibilities

• Request payoff amounts from external lenders.
• Work closely with the closing team to ensure applications are processed to meet a closing date.
• Maintain a pipeline of payoff requests and status updates.
• Adhere to department standards and complete files within the SLA.

Skills

Written communication

Verbal communication

Attention to detail

Independent worker

Deadline oriented

Job description

Description

As part of our team at Citizens, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.

In the role of the Home Equity Closer, you will be responsible for accurately and efficiently requesting payoffs for Home Equity Lines of Credit. Is includes requesting payoff amounts from external banks and calculating internal payoff amounts. You will thrive in this role through your attention to detail and ability to prioritize and multitask.

Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include

• Request payoff amounts from an external lenders


• Work closely with the closing team to ensure all applications are worked in a timely manner in order to meet a closing date


• Maintain a pipeline


• Adhere to department standards and complete files within the department SLA

Qualifications, Education, Certifications and/or Other Professional Credentials

• Required Qualifications
  
  
  • Excellent written and verbal communication
  
  
  • Ability to work independently and meet deadlines
  
  
  • Strong attention to detail
  
  
  • Proven track record of delivering results in a fast paced work environment
  
  


• Preferred Qualifications
  
  
  • Prior payoff experience preferred
  
  
  • Willing to work overtime when needed
  
  

Hours & Work Schedule

• Hours per Week: 40


• Work Schedule: Monday - Friday 8:15 am to 5:00 pm (4 days a week in Johnston, RI)

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.