Home-Dispatch Installation Technician

DIRECTV; Des Moines (IA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

$5,000 Additional Cash Award available

Medical & Dental Benefits

401(k) Plan

Tuition Reimbursement

Paid Time Off

Free DIRECTV Premier Package with free

Job summary

DIRECTV seeks an Installation Technician to install and repair satellite equipment, educating customers on service features and ensuring full functionality. You will work from home dispatch to service Grand Forks, ND customers, with a strong emphasis on safety and customer care.

Benefits include medical/dental, 401(k), tuition reimbursement, and PTO. Role requires physical work, driving, and ability to climb, bend, and carry equipment.

Qualifications

• Excellent customer service skills.
• Must have a valid driver’s license.
• Willing to work day/evening/night shifts, overtime and travel as required.
• Must pass driving record and background checks.

Responsibilities

• Install and service satellite equipment at customer sites.
• Educate customers on features and functionality of services.
• Verify services work and demonstrate, sell, and bill video service.
• Perform work in buildings, attics, basements, and crawl spaces.
• Use a company PC to retrieve and complete orders.
• Work outdoors in all weather and follow safety practices.
• Drive a company vehicle or report to the work location.

Skills

Customer service

Driving ability

Physical stamina

Safety awareness

Job description

DIRECTV seeks an Installation Technician to install and repair satellite equipment, educating customers on service features and ensuring full functionality. You will work from home dispatch to service Grand Forks, ND customers, with a strong emphasis on safety and customer care.

Benefits include medical/dental, 401(k), tuition reimbursement, and PTO. Role requires physical work, driving, and ability to climb, bend, and carry equipment.