Field Installation Technician – Customer-First Tech

DIRECTV; Sioux Falls (SD); On-site; USD 18,000 - 41,000; Full time

Benefits offered by this job

Free DIRECTV Premier Package with free

Free DIRECTV STREAM Premier Package

25% off AT&T Cell Phone Service

Job summary

DIRECTV is hiring an Installation Technician to install and repair satellite equipment for customers in Burlington and Dubuque, IA. You will educate customers on features, ensure all services are working, and handle sales and billing of video services during installations.

The role requires working in varied spaces (attics, basements, crawl spaces) and performing duties outdoors in all weather while following safety practices. A valid driver's license is essential.

Qualifications

• Valid state driver’s license and driving record check.

Responsibilities

• Install and service satellite equipment, indoors or outdoors.
• Educate customers on features and functionality of DIRECTV services.
• Verify services work and demonstrate, sell and bill video service to customers.
• Work in buildings, attics, basements, crawl spaces; bend, kneel, and crouch as needed.
• Use company PC to retrieve and complete orders.
• Work outside in all weather with safety gear and procedures.
• Drive a company vehicle or report to the work location.

Skills

Customer service

Job description

DIRECTV is hiring an Installation Technician to install and repair satellite equipment for customers in Burlington and Dubuque, IA. You will educate customers on features, ensure all services are working, and handle sales and billing of video services during installations.

The role requires working in varied spaces (attics, basements, crawl spaces) and performing duties outdoors in all weather while following safety practices. A valid driver's license is essential.