Home Delivery Operations Coordinator

St. Mary's Food Bank; Phoenix (AZ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

401(k) retirement plan

Medical coverage

Vision and dental

Health Savings Account

Disability insurance

Employee assistance

Wellness programs

Paid time off

Holidays

Volunteer support

Job summary

St. Mary's Food Bank is seeking a Home Delivery Logistics Associate in Phoenix to coordinate the daily home delivery program, manage inventory, and collaborate with drivers, volunteers, and staff. The role emphasizes accuracy, organization, and strong communication to ensure timely deliveries to neighbors.

The position offers an 9:30–6:00 p.m. weekday shift with occasional late days. Benefits include medical coverage, 401(k), tuition assistance, and paid time off in a mission-driven nonprofit

Qualifications

• Must obtain Forklift and ServSafe certifications within 30 days of employment.
• High School diploma or equivalent; associate or bachelor's degree preferred in related fields.
• Proficient in MS Office (Outlook, Excel, Word, Teams) and third-party platforms.
• Three years of experience in customer service, logistics, warehouse, or nonprofit work.

Responsibilities

• Utilize WMS and NetSuite to review and process home delivery invoices and orders.
• Prepare and stage boxes for delivery, ensuring quality and safety standards.
• Coordinate daily provider pickups and monitor rosters on third-party platforms.
• Maintain accurate delivery records and inventory; manage missed deliveries.
• Assist with ordering program supplies and supervise volunteers as needed.
• Handle evening shift activities and redeliveries, resolving issues promptly.
• Directly support emergency deliveries and staff needs in a fast-paced environment.

Skills

Forklift certification

ServSafe certification

Microsoft Office

Outlook

Excel

Word

Teams

Customer service

Logistics

Non-profit experience

Education

High School diploma or equivalent

Associate degree preferred

Bachelor's degree preferred (program, social sciences, or non-profit)

Tools

Microsoft Office Suite

Job description

St. Mary's Food Bank is seeking a Home Delivery Logistics Associate in Phoenix to coordinate the daily home delivery program, manage inventory, and collaborate with drivers, volunteers, and staff. The role emphasizes accuracy, organization, and strong communication to ensure timely deliveries to neighbors.

The position offers an 9:30–6:00 p.m. weekday shift with occasional late days. Benefits include medical coverage, 401(k), tuition assistance, and paid time off in a mission-driven nonprofit