Home Decor Retail Sales Associate

The Vintage Rug Shop; Berkeley (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Job summary

The Vintage Rug Shop, a California lifestyle brand in Berkeley, seeks a professional, upbeat sales associate to join a luxury retail team. You will excel in customer service, build lasting client relationships, and drive in-store and online sales while representing a stylish, European-influenced brand.

Ideal candidates have 2+ years of retail or boutique experience, a can-do attitude, and strong communication skills. Weekend availability and a Bay Area residence are expected.

Qualifications

• 2+ years of retail experience, home decor or boutique environment preferred.
• At least 1 year in a key holder role.
• Must be available to work weekends and during the holiday season.
• Knowledge of Shopify, Excel and Google Docs.
• Demonstrate outstanding customer service.
• Be a self-starter who is results oriented and committed to fostering an exciting store environment.
• Excellent communication skills, both verbal and written.
• Be a team player, self motivated, and carry a positive can-do attitude.
• Prides oneself on accuracy and attention to detail.
• Must live in the San Francisco Bay area and drive a car.
• Ability to lift and mobilize large items up to 50 lbs. while utilizing appropriate equipment and safety techniques

Responsibilities

• Manage daily sales & customer service activities.
• Greet customers and help guide them through the store and determine specific needs while providing excellent customer service.
• Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service.
• Provide accurate product information.
• Keep the sales floor merchandised and stocked.
• Process all point-of-sale transactions such as sales, returns, exchanges and gift cards.
• Increase customer base by proactively reaching out to customers when new items arrive, and adding all new contacts/customers to contact list.
• Support with stock checking and ordering.
• Receive and check-in product deliveries.
• Safely and professionally pack and fulfill all inbound online orders for shipping.
• Understand and know all operational procedures to properly execute daily operations.
• Secondary responsibility when not selling; tagging, restocking, cleaning, organizing stock room and merchandising.
• Partner with the team to resolve online and in store customer service issues.
• Ability to work as part of a team and take initiative, independent of direct supervision.

Skills

Retail experience

Customer service

Communication

Team player

Tools

Shopify

Excel

Google Docs

Job description

The Vintage Rug Shop is a home furnishings & decor lifestyle brand that is recognized as the destination for storied interiors mixing European influence with a laid-back, California vibe. Our storefront is located in the vibrant 4th Street shopping district in Berkeley, CA and our team is growing!

We are currently seeking a professional, upbeat, stylish & creative sales associate to join our team. This position isn’t for everyone, we’re seeking a mutually perfect fit. The ideal candidate will have exceptional customer service skills and solid experience in luxury retail. The ideal candidate will be reliable, have a high level of integrity and an excellent work ethic. Additionally, the ideal candidate will be able to handle the day-to-day responsibilities of working in a retail store and thrive at building strong and lasting customer and trade relationships. This person will be an integral part in the success of our retail presence.

RESPONSIBILITIES

The Vintage Rug Shop is a home furnishings & decor lifestyle brand that is recognized as the destination for storied interiors mixing European influence with a laid-back, California vibe. Our storefront is located in the vibrant 4th Street shopping district in Berkeley, CA and our team is growing!

We are currently seeking a professional, upbeat, stylish & creative sales associate to join our team. This position isn’t for everyone, we’re seeking a mutually perfect fit. The ideal candidate will have exceptional customer service skills and solid experience in luxury retail. The ideal candidate will be reliable, have a high level of integrity and an excellent work ethic. Additionally, the ideal candidate will be able to handle the day-to-day responsibilities of working in a retail store and thrive at building strong and lasting customer and trade relationships. This person will be an integral part in the success of our retail presence.

• Manage daily sales & customer service activities
• Greet customers and help guide them through the store and determine specific needs while providing excellent customer service
• Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service
• Provide accurate product information
• Keep the sales floor merchandised and stocked
• Process all point-of-sale transactions such as sales, returns, exchanges and gift cards
• Increase customer base by proactively reaching out to customers when new items arrive, and adding all new contacts/customers to contact list
• Support with stock checking and ordering
• Receive and check-in product deliveries
• Safely and professionally pack and fulfill all inbound online orders for shipping
• Understand and know all operational procedures to properly execute daily operations
• Secondary responsibility when not selling; tagging, restocking, cleaning, organizing stock room and merchandising
• Partner with the team to resolve online and in store customer service issues
• Ability to work as part of a team and take initiative, independent of direct supervision

QUALIFICATIONS

• 2+ years of retail experience, home decor or boutique environment preferred
• At least 1 year in a key holder role
• Must be available to work weekends and during the holiday season
• Knowledge of Shopify, Excel and Google Docs
• Demonstrate outstanding customer service
• Be a self-starter who is results oriented and committed to fostering an exciting store environment
• Excellent communication skills, both verbal and written
• Be a team player, self motivated, and carry a positive can-do attitude
• Prides oneself on accuracy and attention to detail
• Must live in the San Francisco Bay area and drive a car
• Ability to lift and mobilize large items up to 50 lbs. while utilizing appropriate equipment and safety techniques
  

SALARY + BENEFITS

This is an hourly, full time position located in Berkeley, CA. We offer competitive pay dependent on experience, health benefits, and discounts on merchandise.