Luxury Home Décor Sales Associate

The Vintage Rug Shop; Berkeley (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Job summary

The Vintage Rug Shop, a California lifestyle brand in Berkeley, seeks a professional, upbeat sales associate to join a luxury retail team. You will excel in customer service, build lasting client relationships, and drive in-store and online sales while representing a stylish, European-influenced brand.

Ideal candidates have 2+ years of retail or boutique experience, a can-do attitude, and strong communication skills. Weekend availability and a Bay Area residence are expected.

Qualifications

• 2+ years of retail experience, home decor or boutique environment preferred.
• At least 1 year in a key holder role.
• Must be available to work weekends and during the holiday season.
• Knowledge of Shopify, Excel and Google Docs.
• Demonstrate outstanding customer service.
• Be a self-starter who is results oriented and committed to fostering an exciting store environment.
• Excellent communication skills, both verbal and written.
• Be a team player, self motivated, and carry a positive can-do attitude.
• Prides oneself on accuracy and attention to detail.
• Must live in the San Francisco Bay area and drive a car.
• Ability to lift and mobilize large items up to 50 lbs. while utilizing appropriate equipment and safety techniques

Responsibilities

• Manage daily sales & customer service activities.
• Greet customers and help guide them through the store and determine specific needs while providing excellent customer service.
• Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service.
• Provide accurate product information.
• Keep the sales floor merchandised and stocked.
• Process all point-of-sale transactions such as sales, returns, exchanges and gift cards.
• Increase customer base by proactively reaching out to customers when new items arrive, and adding all new contacts/customers to contact list.
• Support with stock checking and ordering.
• Receive and check-in product deliveries.
• Safely and professionally pack and fulfill all inbound online orders for shipping.
• Understand and know all operational procedures to properly execute daily operations.
• Secondary responsibility when not selling; tagging, restocking, cleaning, organizing stock room and merchandising.
• Partner with the team to resolve online and in store customer service issues.
• Ability to work as part of a team and take initiative, independent of direct supervision.

Skills

Retail experience

Customer service

Communication

Team player

Tools

Shopify

Excel

Google Docs

Job description

The Vintage Rug Shop, a California lifestyle brand in Berkeley, seeks a professional, upbeat sales associate to join a luxury retail team. You will excel in customer service, build lasting client relationships, and drive in-store and online sales while representing a stylish, European-influenced brand.

Ideal candidates have 2+ years of retail or boutique experience, a can-do attitude, and strong communication skills. Weekend availability and a Bay Area residence are expected.