Home Comfort Designer (HCD)

Aire Serv of Smith County; Weaverville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Benefits package varies by location

Job summary

Aire Serv of Smith County is seeking a Professional Sales Associate/Home Comfort Design to proactively generate HVAC sales and nurture customer relationships. You will visit customer homes to determine needs and recommend system replacements, upholding our values of Respect, Integrity, and Customer Focus.

The role requires self-motivation, energy, and a proven ability to manage multiple calls and paperwork efficiently, while delivering top-notch service and building lasting client relationships

Qualifications

• Valid Driver's License.
• Prior HVAC industry experience is a plus.
• Computer literate with basic software knowledge.
• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Ability to pass background check and drug screening.

Responsibilities

• Visit customer homes to assess HVAC needs and recommend systems.
• Lead generation through networking events and community activities.
• Attend weekly sales meetings and coaching sessions.
• Complete paperwork including agreements, financing documents, and heat gain/loss calculations.
• Provide excellent customer service and follow-up.

Skills

Communication skills

Organizational skills

Time management

Customer service

Sales experience

Tools

CRM software

Word processing

Spreadsheets

Job description

With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As Professional Sales Associate/Home Comfort Design, you are a key member of the team who proactively generates sales and nurtures relationships. You are responsible for visiting customer homes to determine their HVAC needs and make the appropriate recommendations for system replacement. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities

• Available to go on two to three calls per day, including some weekends and evenings to accommodate customer availability
• Receive incoming calls in professional and courteous manner
• Complete all necessary paperwork to include: agreements, finance documents, heat gain and loss calculations, installation notes and rebate forms.
• Lead generation activities to include attending networking events, home shows and community events and making outbound calls.
• Attend weekly sales meeting and coaching sessions.

Job Requirements

• Valid Driver's License
• Prior industry experience industry is a plus
• Computer literate, with working knowledge of word processing, business software and spreadsheet applications
• Excellent communication skills
• Good organizational and time management skills to insure scheduled deadlines are met
• Professional appearance and personality
• Ability to pass background check
• Ability to pass drug screening.

100% training provided on our systems and operations.

Benefits

• Benefits package varies by location