Home Care Transitions Advocate

The University of Texas Southwestern Medical Center; Dallas (TX); Vor Ort; USD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

PPO medical plan – day one

Paid Time Off – day one

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Zusammenfassung

UT Southwestern Medical Center seeks a Care at Home Services Liaison to coordinate transitions from hospital/clinic to home-based care programs, support remote monitoring and post-acute services, and educate patients, families, and referral partners.

The role emphasizes building referral relationships, ensuring regulatory compliance, and optimizing patient outcomes across home-based service lines. A 2-year background in post-acute care is preferred.

Qualifikationen

• 2 years of experience in post-acute care, hospital discharge planning, case management, or a healthcare liaison role.
• Proven ability to build and maintain professional relationships with referral sources

Aufgaben

• Establish, cultivate, and maintain collaborative relationships with referral sources to support referral growth and patient access to Care at Home services.
• Serve as the primary point of contact for referral inquiries, care transition coordination, and patient placement needs.
• Promote Care at Home programs by educating referral partners, patients, families, and community stakeholders on service lines and eligibility.
• Meet with patients and families to assess service needs and explain home health options.
• Facilitate smooth handoffs from acute or ambulatory settings to Care at Home services.
• Address patient/family concerns promptly and elevate clinical issues when necessary.
• Maintain accurate records of referral activity and outcomes.
• Collaborate with leadership to support customer service and growth initiatives.
• Analyze referral trends to identify opportunities for growth and improved access.

Kenntnisse

Post-acute care experience

Discharge planning

Case management

Healthcare liaison

Referral relationships

Ausbildung

Bachelor's Degree in Nursing, Healthcare Administration, Marketing, or related field

Jobbeschreibung

UT Southwestern Medical Center seeks a Care at Home Services Liaison to coordinate transitions from hospital/clinic to home-based care programs, support remote monitoring and post-acute services, and educate patients, families, and referral partners.

The role emphasizes building referral relationships, ensuring regulatory compliance, and optimizing patient outcomes across home-based service lines. A 2-year background in post-acute care is preferred.