Home Care Supervisor: Lead & Mentorship in Elder Care

WelbeHealth; La Quinta (CA); On-site; USD 74,612 - 98,488; Full time

Benefits offered by this job

Medical insurance coverage (Medical,  

Dental

Vision

PTO 17 days + 12 holidays + 6 sick

401K match

Bonus eligibility

Job summary

WelbeHealth in California’s PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. The Home Care Coordinator Supervisor reports to the Home Care Manager and oversees a team of Home Care Coordinators (HCCs), coordinating with the broader Home Services group and community partners.

This in-person role requires a healthcare background and three years of case management or nursing experience in a home setting, plus

Qualifications

• Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience
• Bachelor’s degree preferred
• Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population
• Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Responsibilities

• Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena
• Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings
• Manage direct reports including hiring, training, supervising and mentoring
• Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution
• Lead daily meetings with HCCs to discuss pending assessments and hospitalizations
• Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants’ needs in interdisciplinary team (IDT) meetings

Education

Bachelor’s degree preferred

Job description

WelbeHealth in California’s PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. The Home Care Coordinator Supervisor reports to the Home Care Manager and oversees a team of Home Care Coordinators (HCCs), coordinating with the broader Home Services group and community partners.

This in-person role requires a healthcare background and three years of case management or nursing experience in a home setting, plus