Home Care Supervisor — Holocaust Survivor Programs

Jewish-Family-and-Children; San Mateo (CA); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

403(b) retirement match

Cafeteria plan with medical, dental, V

Holidays and vacation

Job summary

Jewish Family and Children's Services (JFCS) seeks a Home Care Supervisor to manage home care services for Holocaust Survivor clients and coordinate client services with the Holocaust Survivor Programs team. The role focuses on ensuring ADL care plan needs are met and staffing coverage aligns with client hours.

The position requires at least three years in Home Care or Social Services, Russian language proficiency, and a valid CA driver’s license with reliable transportation.

Qualifications

• Russian language proficiency is required.
• Minimum of three years of professional experience in Home Care or Social Services setting is required.
• Strong commitment to providing responsive services to the community and to establishing excellent rapport with clients, staff and community workers.
• Demonstrated ability to convey complex information clearly to clients, home care aides and leadership.
• Demonstrated ability to build strong team relationships and foster a supportive work environment.
• Demonstrated skills in the use of Microsoft Word, Excel, Access, Outlooks, and other computer software.
• Ability to address client and home care aide concerns with sound judgment and professionalism.
• Valid California Driver’s License, access to reliable transportation, and proof of automobile insurance coverage is required.

Responsibilities

• Collaborates with the Care Manager to implement the client care plan through home care visits, as directed by the Director of Holocaust Survivor Programs and/or Care Manager.
• Based on the DAF, and in conjunction with the client, family, and home care aide, completes an individualized care plan at the client’s home.
• Conducts a safety assessment during the initial consultation with the client, home care aide, and/or family member.
• Communicates all changes in client condition to the Care Manager or Director of Holocaust Survivor Programs promptly, so the DAF is updated in a timely manner.
• Conducts in-home supervision per established protocols and assists in the evaluation and supervision of caregivers.
• Supervises and assists in resolving matters between home care aides and families.
• Provides new client follow-up per department policy, adhering to the start-of-care follow-up process, including addressing clients’ questions and concerns to ensure satisfaction.
• Demonstrates open, professional, and effective communication with leadership, co-workers, clients, family members, and home care aides.
• Provides backup coverage for the staffing coordinator, ensuring clients receive excellent customer service; participates in the after-hours on-call rotation to support staffing coordinators as needed, and provides management support to clients and home care aides.

Skills

Russian language

Microsoft Word

Excel

Access

Outlook

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Jewish Family and Children's Services (JFCS) seeks a Home Care Supervisor to manage home care services for Holocaust Survivor clients and coordinate client services with the Holocaust Survivor Programs team. The role focuses on ensuring ADL care plan needs are met and staffing coverage aligns with client hours.

The position requires at least three years in Home Care or Social Services, Russian language proficiency, and a valid CA driver’s license with reliable transportation.