Home Care Staffing Coordinator / Scheduler

Metropolitan Home Health Services, Inc.; Arlington (MA); On-site; USD 34,000 - 52,000; Full time

Job summary

Metropolitan Home Health Services, Inc. in Arlington, MA is seeking an organized, dependable Home Care Staffing Coordinator / Scheduler.

The role requires coordinating caregiver schedules, matching clients with caregivers, and providing after-hours on-call coverage on a rotating basis. Ideal candidates have five or more years in home care staffing or scheduling and strong communication, organization, and problem-solving skills.

Qualifications

• Five or more years of home care staffing or scheduling experience strongly preferred.
• Bilingual English/Spanish highly preferred, but not required.
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask and manage changing priorities.
• Strong computer skills.

Responsibilities

• Coordinate and maintain caregiver schedules and client assignments.
• Respond to caregiver callouts, schedule changes, and requests for coverage.
• Match caregivers with clients based on availability, location, and care needs.
• Communicate with caregivers, clients, families, and office staff.
• Resolve scheduling conflicts and help ensure continuity of care.
• Maintain accurate scheduling records and caregiver availability.
• Build positive relationships with caregivers and assist with new assignments.
• Provide required after-hours on-call staffing coverage on a rotating schedule.

Skills

Home care staffing

Scheduling

Bilingual English/Spanish

Communication

Organizational skills

Multitasking

Team player

Microsoft Office

Tools

Microsoft Office

Job description

Metropolitan Home Health Services, Inc. is a family-owned, private in-home health care agency committed to treating each and every client as if he or she were one of the family.

Managed by five sisters, Metropolitan Home Health Services, Inc. is dedicated to safely keeping clients in their own homes as long as possible to maintain their health, happiness, and well-being.

Job Summary:

We are seeking an organized, dependable, and motivated Home Care Staffing Coordinator / Scheduler to join our team.

Our ideal candidate has five or more years of home care staffing or scheduling experience. However, we also welcome candidates with less experience who have strong organizational, communication, and problem-solving skills.

Bilingual English/Spanish skills are highly preferred, as we work with a diverse team of caregivers.

Responsibilities and Duties:

• Coordinate and maintain caregiver schedules and client assignments
• Respond to caregiver callouts, schedule changes, and requests for coverage
• Match caregivers with clients based on availability, location, and care needs
• Communicate with caregivers, clients, families, and office staff
• Resolve scheduling conflicts and help ensure continuity of care
• Maintain accurate scheduling records and caregiver availability
• Build positive relationships with caregivers and assist with new assignments
• Provide required after-hours on-call staffing coverage on a rotating schedule

Qualifications:

• Five or more years of home care staffing or scheduling experience strongly preferred
• Candidates with less experience or scheduling skills are encouraged to apply
• Bilingual English/Spanish highly preferred, but not required
• Excellent communication, organizational, and problem-solving skills
• Ability to multitask and manage changing priorities
• Strong computer skills
• Dependable, professional, and team-oriented

Work Location and Schedule:

• Arlington, Massachusetts — on-site position
• Full-time,Monday through Friday8am-4:30pm
• After-hours on-call coverage is an essential responsibility of this position on a rotating basis

Compensation

• $25–$38 per hour, depending on relevant experience, qualifications, skills, and job responsibilities.

We welcome both experienced coordinators and motivated candidates interested in developing their careers in home care staffing.