Home Care Service Coordinator

Live Well Homecare; New Mexico; Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Live Well Homecare in New Mexico is seeking a dedicated supervisor to coordinate caregiver schedules and client services for our in-home care agency. You will ensure quality, compliance, and smooth operations across multiple client sites.

In this role you will monitor care plans, conduct wellness calls and site visits, address complaints, and supervise direct service staff to uphold high standards. Local travel is required to oversee supervisory visits.

Formación

• Strong organizational, communication, and supervisory skills.
• Ability to manage schedules, handle complaints, and ensure regulatory compliance.
• Willingness to travel locally for supervisory visits.

Responsabilidades

• Arrange caregiver coverage and communicate updates to clients and staff
• Conduct wellness calls and home visits to monitor care quality
• Address escalated complaints promptly and effectively
• Supervise direct service employees to maintain high standards
• Ensure adherence to care plans and regulatory requirements

Descripción del empleo

Role Overview

Coordinate caregiver schedules and client services for an in-home care agency, ensuring quality and compliance.

Key Responsibilities

• Arrange caregiver coverage and communicate updates to clients and staff
• Conduct wellness calls and home visits to monitor care quality
• Address escalated complaints promptly and effectively
• Supervise direct service employees to maintain high standards
• Ensure adherence to care plans and regulatory requirements

Qualifications & Skills

Strong organizational, communication, and supervisory skills. Ability to manage schedules, handle complaints, and ensure regulatory compliance. Willingness to travel locally for supervisory visits.