Home Care Scheduling Manager

Elara Caring; Mount Vernon (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Tuition reimbursement

Comprehensive health insurance

401(k) with employer match

Paid time off

Pet insurance

Job summary

Elara Caring seeks a Staffing Manager to lead scheduling and staffing operations for PCS across home-based care settings. You will oversee caregiver placements, support start-of-care visits, and drive service quality while ensuring regulatory compliance and effective team leadership.

The role emphasizes collaboration with case managers and clients, strong problem-solving, and a commitment to HIPAA standards. Excellent communication and organizational skills are essential.

Qualifications

• Bachelor’s degree preferred or equivalent experience in home care/healthcare operations.
• 3–5 years of supervisory experience in a healthcare environment.
• Experience supporting the elderly or disabled (professional or personal).
• Strong leadership and team management abilities.
• Excellent communication, organization, and multitasking skills.
• Proficiency in scheduling software, EMR platforms, and general computer applications.
• Knowledge of state regulations and compliance standards.
• Ability to resolve problems quickly and professionally.
• Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, Portuguese) is a plus.
• Familiarity with home care and Medicaid policies preferred.

Responsibilities

• Oversee timely scheduling, completion, and documentation of client visits.
• Manage caregiver placements, long-term case assignments, start-of-care visits, and dispatch support.
• Lead, coach, and develop staffing supervisors, coordinators, and care aides.
• Ensure accurate client schedules, authorization alignment, and same-day shift coverage.
• Create staffing and dispatch plans to reduce gaps and improve reliability.
• Prepare for state surveys, onsite monitoring, and contract audits.
• Implement operational best practices to enhance communication and efficiency.
• Monitor KPIs like speed to fill, scheduling accuracy, and compliance.

Skills

Supervisory experience

Leadership abilities

Communication skills

Multitasking

Bilingual (Spanish, Mandarin, Russian)

Education

Bachelor’s degree preferred

Equivalent experience in home care/healthcare operations

Tools

Scheduling software

EMR platforms

General computer applications

Job description

Elara Caring seeks a Staffing Manager to lead scheduling and staffing operations for PCS across home-based care settings. You will oversee caregiver placements, support start-of-care visits, and drive service quality while ensuring regulatory compliance and effective team leadership.

The role emphasizes collaboration with case managers and clients, strong problem-solving, and a commitment to HIPAA standards. Excellent communication and organizational skills are essential.