Home Care Scheduling Coordinator (Hybrid – Onsite/Remote)

comforcarecareers; Annandale (VA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

ComForCare Home Care South Fairfax is seeking a Scheduling Coordinator to oversee caregiver schedules, coordinate client services, and maintain seamless communication between the office, field, and families. This on-site role in Annandale requires organization, calmness under pressure, and accuracy in daily operations.

The position offers a meaningful impact on client and caregiver experiences and can serve as a stepping-stone for growth in home care administration or operations.

Qualifications

• At least 1 year of home care experience.
• Experience with WellSky, ClearCare or SwyftOps preferred.
• Strong communication skills with caregivers, clients, and families.
• Highly organized and detail oriented with documentation.
• Proficient with scheduling platforms, MS Office, and Google Suite.
• Onsite work in Annandale, Mon-Fri; some remote capability (20%).

Responsibilities

• Coordinate and maintain caregiver schedules based on client needs and authorized service hours.
• Match caregivers with clients based on availability, location, skills, and client requirements.
• Communicate with caregivers, clients, and families regarding schedules and schedule changes.
• Arrange coverage for call-outs, absences, vacations, and emergencies.
• Monitor attendance, missed shifts, and schedule changes.
• Maintain accurate scheduling records and documentation.
• Follow up with caregivers to ensure scheduled shifts are covered.
• Assist with resolving scheduling conflicts promptly and professionally.
• Communicate important client and caregiver updates to management.
• Maintain confidentiality and follow company policies and procedures.
• Provide excellent customer service to clients, families, and caregivers.

Skills

Home care experience

Scheduling software

Communication skills

Organizational skills

Attention to detail

Technical proficiency

Onsite availability

HIPAA knowledge

On-call support

Flexibility

Tools

WellSky

ClearCare

SwyftOps

Job description

ComForCare Home Care South Fairfax is seeking a Scheduling Coordinator to oversee caregiver schedules, coordinate client services, and maintain seamless communication between the office, field, and families. This on-site role in Annandale requires organization, calmness under pressure, and accuracy in daily operations.

The position offers a meaningful impact on client and caregiver experiences and can serve as a stepping-stone for growth in home care administration or operations.