Home Care Scheduler (Spanish/English)

Special Touch Home Care Services; United States; Remote; USD 35,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonuses

Job summary

Special Touch Home Care Services seeks a Scheduler for our Brooklyn Headquarters in Gravesend. The role coordinates Home Health Aide services and requires bilingual English/Spanish skills and Brooklyn residence. Training is paid and no field experience is required after probation.

The Scheduler will support a team, ensure efficient scheduling, and help keep clients happy and safe at home. Full-time hours available with a competitive hourly pay and benefits.

Qualifications

• Must be bilingual English/Spanish
• Must reside in Brooklyn (Brooklyn HQ)
• No field experience required; training provided

Responsibilities

• Schedule and coordinate Home Health Aide (HHA) services
• Collaborate with Scheduling Dept. and field staff to serve clients
• Provide customer-focused administrative support

Skills

Bilingual English/Spanish

Job description

Remote

For this position the candidate MUST be bilingual English/Spanish speaking AND reside in Brooklyn.

This administrative position is for a role as a “Scheduler” within our Brooklyn Headquarters located in Gravesend. Schedulers are responsible for the scheduling and coordinating of our “best in industry” Home Health Aide (HHA) services.

The ideal candidate resides in Brooklyn and has 1 or more years of basic clerical experience within a professional office environment. You must also enjoy working within a team.

Our Scheduling Dept. and field staff work together to improve the lives of our clients every day — keeping them happy, healthy, and safe in the comfort and familiarity of their own home. This means that you must be professional, compassionate, and have an appreciation for caring for the elderly, ill, and disabled. If you do not then this position is not right for you.

No experience required in our field — training will be provided (and training IS PAID)

Position Schedule:

As an added value to our clients our office is open 8AM-7PM Monday-Friday and 8AM-4PM every weekend.

In order to satisfy this added value, the following schedule is required of ALL candidates applying for this position:

• 4 out of 5 weekdays: 9AM-5PM
• 1 out of 5 weekdays: 11AM-7PM

Lastly, staff makes themselves available to the Supervisor/Department for a total of 3 weekend DAYS per month (not full weekends, but 3 weekend days). Staff may be scheduled for 1, 2, OR 3 weekend days depending on the Supervisor’s weekend staffing needs.

After completion of probationary period, company paid medical w/ minimal employee contribution, 3+ weeks PTO, and bonuses.

*YES, there’s room for growth!*

Job Type:

Full-time

Pay:

$19 per hour

Expected hours: 35 – 39 per week

Benefits:

• Health insurance
• Paid time off

Medical specialties:

• Home Health

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

Do you live in Brooklyn? (candidates that do not live in brooklyn will not be considered)

Language:

Spanish (Required)