Home Care Scheduler: Flexible Part-Time & In-Office

EMPATHYHANDS HOMECARE LLC; Santa Clarita (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Next Day Pay with TapCheck

401(k)

Bonus based on performance

Company parties

Flexible schedule

Free uniforms

Job summary

Empathy Hands Home Care is seeking a compassionate and organized Home Care Scheduler to join our Santa Clarita team. This part-time in-office role coordinates caregiver schedules, matches caregivers with clients, and ensures timely responses to staffing needs while maintaining outstanding customer service.

You will work closely with families and caregivers, uphold HIPAA and company policies, and contribute to a supportive environment that delivers high-quality home care.

Qualifications

• Minimum three (3) years of experience in scheduling, staffing coordination, customer service, healthcare, home care, or a related administrative role.
• Associate degree or some college coursework preferred; equivalent relevant work experience will be considered.
• Home care scheduling experience is strongly preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn scheduling software and electronic record systems.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information professionally.
• Reliable, dependable, punctual, and detail-oriented.
• Ability to work independently while collaborating effectively with a team.
• Bilingual English/Spanish preferred.

Responsibilities

• Coordinate daily caregiver schedules to ensure uninterrupted client care.
• Match caregivers with clients based on care needs, availability, skills, and compatibility.
• Respond promptly to caregiver call-offs, schedule changes, and urgent staffing needs.
• Communicate professionally and respectfully with clients, families, caregivers, referral sources, and office staff.
• Maintain accurate scheduling records, documentation, and employee files.
• Verify caregiver availability, credentials, and compliance before assigning shifts.
• Assist with onboarding coordination and administrative office support.
• Monitor open shifts and proactively secure coverage.
• Maintain confidentiality and comply with HIPAA, company policies, and applicable federal and California employment laws.
• Perform other administrative duties as assigned.

Skills

Communication

Organization

Customer service

Scheduling

Bilingual

Education

Associate degree

Tools

Microsoft Office

Scheduling software

Job description

Empathy Hands Home Care is seeking a compassionate and organized Home Care Scheduler to join our Santa Clarita team. This part-time in-office role coordinates caregiver schedules, matches caregivers with clients, and ensures timely responses to staffing needs while maintaining outstanding customer service.

You will work closely with families and caregivers, uphold HIPAA and company policies, and contribute to a supportive environment that delivers high-quality home care.