Home Care Planner

Metropolitan Jewish Health System, Inc.; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Student loan assistance

Job summary

Metropolitan Jewish Health System, Inc. is seeking a Home Care Planner to evaluate and plan care for patients referred to home health services.

You will collaborate with physicians, social workers, and discharge planners to arrange needed services and ensure a smooth transition from hospital to home. The role emphasizes meeting monthly admission targets, delivering excellent customer service, and maintaining compliant documentation under the supervision of the HCP Manager.

Qualifications

• Current NYS RN license and registration.
• Associates degree required; Bachelor’s degree preferred.
• Minimum of two years experience in home care nursing.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple referrals.

Responsibilities

• Evaluate and establish a plan of care (POC) for patients referred to home health services.
• Facilitate admission of referrals upon hospital discharge to a suitable home care program.
• Maintain positive relationships with physicians, social workers, case managers and discharge planners.
• Meet established monthly admission target goals and deliver exceptional customer service.
• Coordinate with discharge planning staff to identify and resolve transition barriers for patients.
• Explain admission criteria, reimbursement criteria and payer policies to patients and caregivers.
• Assist with identification of MJHS products and services as appropriate.

Skills

Communication skills

Critical thinking

Problem solving

Client service

Education

Associates degree in nursing

Bachelor’s degree in nursing preferred

Job description

$15,000 Sign-On Bonus or Student Loan Assistance!

MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah and Isabella Centers, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees.

MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home.

The Home Care Planner is responsible for evaluating and establishing a plan of care for patients referred for home health services. The Home Care Planner will facilitate admission of referrals upon discharge from the hospital to a home care program that meets the needs of the patient and family members. As a key member of the business development and marketing team the Home Care Planner develops and maintains positive relationships with physicians, social workers, case managers and discharge planners within the medical center.

• Meets the established Monthly Admission Targeted Goals
• Delivers exceptional customer service while sustaining established business relationships and
  actively cultivating new ones
• Demonstrates flexibility within the role to effectively support the agency’s overall business objectives and goals
• Responds to the referral source (e.g. physician, social worker, case manager) in a timely manner
  when given a patient referral
• Establishes a plan of care (POC) in collaboration with patient, physician and member of
  interdisciplinary health care team and arranges for all needed services
• Works in conjunction and maintains consistent communication with discharge planning staff to
  identify problems that may impede the transition of the patient to home and assists with resolution as needed
• Communicates agency admission criteria, reimbursement criteria and policies to patient/caregiver,
  members of the interdisciplinary health care team and other personnel as indicated
• Evaluates referral needs that may align with additional MJHS products and services (Homefirst,
  Palliative Care, Hospice)
• To identify and assess referrals received for the various MJHC clinical service programs (e.g. Heart
  Failure, COPD, Road to Recovery, Community Based Palliative Care) as deemed applicable
• To identify and assess that the Home Health Face-to-Face documentation as mandated by the
  Centers for Medicare and Medicaid Services (CMS) are located in all Medicare patient’s medical record
• Meets assigned e-learning and annual health assessment deadlinesMaintains clear, legible documentation that reflects adherence to Joint Commission standards,
  local, state and federal regulations and third party payer requirements in hospital and agency records; under the
  direct supervision of a HCP Manager and/or Director of Business Development

• Current NYS RN license and registration
• Associates degree in nursing required; Bachelor’s degree in nursing preferred
• Must have a minimum of two years experience in home care nursing with proficiency in physical assessment and interviewing skills
• Must be client-service focused with excellent written and verbal communication skills
• Good critical thinking and problem solving skills plus the ability to work independently is essential