Home Care (Part B) Manager

Rocky Mountain Health Care Services; Colorado Springs (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical & Prescription

Dental & Vision

Wellness Program

Telemedicine

Flexible Spending Account

Health Savings Account

Job summary

Rocky Mountain Health Care Services is seeking a Home Care (Part B) Manager to lead CNAs and PCWs, manage staffing, schedules, and ensure compliant documentation. The role collaborates in IDT care planning, participates in after-hours coverage, and advances quality improvement initiatives.

The position emphasizes supervision, training, and effective coordination of home care services for RMHCS participants, with a focus on quality, efficiency, and HIPAA compliant practices.

Qualifications

• Minimum High School diploma or GED; associate degree preferred.
• 2+ years supervisory experience in healthcare settings.
• Experience with scheduling and staffing of care staff.
• Excellent written and verbal communication; HIPAA familiarity.

Responsibilities

• Hire, supervise, and conduct performance appraisals for CNA and PCW staff.
• Maintain staffing levels and develop home care schedules.
• Audit electronic health records for compliance and timeliness.
• Participate in IDT meetings for care planning and problem solving.
• Lead after-hours and weekend on-call rotation.
• Develop and monitor Home Care QAPI program and projects.

Skills

Supervisory experience

Scheduling experience

Communication skills

HIPAA compliance

EHR knowledge

Education

High School Diploma or GED

Associate degree preferred

Tools

Timekeeping software

Scheduling software

Job description

POSITION SUMMARY: The Home Care (Part B) Manager is responsible for managing the Part B home care services for Rocky Mountain Health Care Services (RMHCS) participants. This position leads the team of Certified Nursing Assistants and Personal Care Workers, and is responsible for conducting interviews, training, scheduling, and supervision for all these positions. Coordinates and maintains the schedule for home care visits. Additionally, may facilitate and/or participate in Interdisciplinary Team (IDT) meetings.MISSION: Improving lives, Optimizing wellness, Promoting independenceCOMPETENCIES:Effective SupervisionBalanced Decision MakingStrategic FocusManages ConflictEffective CommunicationFacilitates ChangeProblem SolvingQuality FocusPersonal CredibilityDecisivenessRESPONSIBILITIES AND DUTIES:ESSENTIAL JOB FUNCTIONS:Hires, supervises, and performs performance appraisals and corrective actions for Certified Nursing Assistants (CNA) and Personal Care Workers (PCW)Maintains adequate staffing levels to provide care to participants and their familiesCreates and maintains the home care schedules for Certified Nursing Assistants and Personal Care WorkersDemonstrates active participation in strategic planning for both the Home Health Care (HHC) department and the overall RMHCS programRegularly audits and monitors electronic health records for home care staff compliance with documentation completion, including both content and timeframesParticipates as a member of the IDT to include care planning, family meetings, providing direct care, facilitating meetings, problem-solving, and documentation of servicesParticipates in the after-hours and weekend leadership on-call rotationEstablishes and maintains the Home Care Quality Assurance Performance Improvement (QAPI) program/ projectsMeets with participants to discuss any home care service or care concernsConducts home supervision visits at the participant’s residence to determine satisfaction with unskilled care services and gather recommendations/amendments to the care plan per Chapter 26 regulations.Meets the needs of participants through scheduling design and creative solutionsHas oversight on expenditures for home care services and suppliesKeeps records of supply inventories for Home Care and completes orders. Develops and implements shopping program for participants with home care staffCoordinates supply deliveries to participants with home care staffFulfills the role of Day Center Manager and Facilitator on the Interdisciplinary TeamOther duties as assignedORGANIZATIONAL (CORE RATING FACTORS):Demonstrates support of the Company’s Mission, Vision and Core ValuesProvides Exceptional Customer ServiceEnsures discretion with confidential information in accordance with HIPAA guidelinesSupports a collaborative work environment including courteous, helpful and professional behaviorEmbraces Organizational Excellence through practicing individual time management, efficiency and effectiveness and participating in continuous improvement effortsAdheres to and supports all Company policies and proceduresSupports and practices safe work habits in accordance with policies and proceduresBrings ideas, problems and concerns forward and participates in resolution and implementationParticipates in and completes regulatory compliance trainings within the prescribed deadlinesAttends required meetingsMaintains skills and knowledge required including written and verbal communication, best practices for industry standards, and computer competencySUPERVISORY (JOB SPECIFIC TASKS):Exercises job-related judgment and knowledgeOrganizes and prioritizes while working with strict deadlinesResponsible for the overall supervision of HomeCare Part B positions. including orientation, counseling, training, scheduling, disciplinary actions (with HR assistance).Provides guidance and regular coaching to employeesAssigns tasks fairly and appropriate to job responsibilitiesRequired to maintain detailed supervisory notes documenting counseling and coaching interactions.Must address disciplinary issues in a timely manner applying Company policyEnsures that performance evaluations are conducted thoroughly and in a timely mannerCommunicates goals and expectations clearly and effectively with direct reportsQUALIFICATIONS AND REQUIREMENTS:High School Diploma or GED required. Associated Degree preferredMust be licensed as a Certified Nursing Assistant (CNA) in the state of ColoradoCurrent First Aid/BLS Certification is required2 or more years of supervisory experience required2 or more years of healthcare scheduling experience preferredMinimum of one (1) year of experience working with a frail, elderly or disabled population is required.Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customersMust be efficient with computer applications such as email, navigating the internet, using electronic timekeeping, and Electronic Health RecordsAbility to work independently with minimum supervisionKnowledge of how to use and maintain medical equipment (adaptive, hoyer lift, etc.) is strongly preferredWe strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company Paid Basic Life and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Life Insurance, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or PRN/casual), job grade and length of service.