Home Care Operations Leader

Cleveland Clinic; Independence Township (OH); On-site; USD 112,000 - 171,000; Full time

Job summary

Cleveland Clinic Homecare seeks a strategic and operational leader to oversee patient-first home health services across 19 counties, serving about 2,000 patients with a workforce of more than 300 caregivers. The Homecare Administrator guides overall performance, regulatory compliance, quality outcomes, and growth initiatives.

This role collaborates with Center for Connected Care leaders, manages budgets, and supports caregiver development to ensure high-quality care and strong patient

Qualifications

• Bachelor's degree.
• 7+ years of progressive healthcare management experience, with 5+ years in Home Care leadership.
• Strong knowledge of Home Care Medicare Conditions of Participation and JCAHO accreditation standards.
• State of Ohio RN or Therapy (PT, OT or SLP) license.
• Current BLS certification (AHA or Red Cross).

Responsibilities

• Lead with Director of Nursing to manage clinical operations and business functions.
• Develop and monitor annual operating and capital budgets.
• Foster a quality, accountable, collaborative caregiver work environment.
• Oversee financial, operational, and quality outcomes using available resources.
• Coach, mentor, and develop caregivers.
• Develop and implement homecare policies and center-wide procedures.
• Participate in committees and lead leadership meetings and town halls.
• Ensure compliance with regulatory standards (JCAHO, CMS, ODH) and accreditation.
• Collaborate across Center for Connected Care to improve patient care.
• Represent Homecare within the health system and to external agencies.
• Foster teamwork and continuous improvement with data reporting to stakeholders.

Skills

Healthcare leadership

Budgeting & operations

Regulatory compliance

Licensure knowledge

People management

Education

Bachelor's degree

Master's degree

Job description

Cleveland Clinic Homecare seeks a strategic and operational leader to oversee patient-first home health services across 19 counties, serving about 2,000 patients with a workforce of more than 300 caregivers. The Homecare Administrator guides overall performance, regulatory compliance, quality outcomes, and growth initiatives.

This role collaborates with Center for Connected Care leaders, manages budgets, and supports caregiver development to ensure high-quality care and strong patient