Home Care Office Support Staff

Addus HomeCare; Rushville (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Monthly bonus

Continued education

401K match

PTO plan

Retirement planning

Life insurance

Employee discounts

Job summary

Addus HomeCare in Quincy, IL is seeking an office administrator to maintain an efficient front office routine and environment. Responsibilities include answering phones, greeting visitors, data entry, filing, and supporting staff while upholding confidentiality.

This role requires a high school diploma or GED, strong customer service, and the ability to multi-task in a fast-paced environment. Monday to Friday, 8am–5pm with occasional after hours and weekends.

Qualifications

• High school diploma or GED required.
• Strong customer service and telephone etiquette.
• Ability to multi-task and work with staff.
• Data entry and filing experience preferred.

Responsibilities

• Answering telephones
• Assisting staff
• Greeting visitors
• Filing/scanning and preparing report
• File reviews
• Data Entry
• Special projects
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Skills

Customer service

Telephone etiquette

Data entry

Multitasking

Organizational skills

Verbal & written communication

Education

High school diploma or GED

Job description

• Continued Education

Position Summary

This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality.

Location

Addus HomeCare 639 York Street Suites 101 & 208 Quincy, IL 62301

Hours

Monday - Friday 8 am to 5pm. Occasional after 5 and weekends.

At Addus We Offer Our Team The Best

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Continued Education
• Company matched 401K
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Answering telephones
• Assisting staff
• Greeting visitors
• Filing/scanning and preparing report
• File reviews
• Data Entry
• Special projects
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Position Requirements & Competencies

• High school diploma or GED, plus 2 years of work experience is required
• Strong customer service, problem solving and telephone etiquette are essential
• Be a team player and have a positive attitude
• Data Entry
• Have the ability to multi-task
• Excellent organizational skills
• Excellent verbal and written skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.