Home Care Office Support Staff

Addus HomeCare; Mount Sterling (IL); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Benefits

Monthly Bonus

Continued Education

Company matched 401K

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Zusammenfassung

Addus HomeCare is seeking an office support professional to maintain an efficient and friendly office routine in Quincy, IL. The role involves answering phones, assisting staff, greeting visitors, filing and data entry, while ensuring confidentiality and adherence to HIPAA and related regulations.

The position requires a high school diploma or GED with 2 years of experience, strong customer service, and the ability to multi-task.

Qualifikationen

• High school diploma or GED with 2+ years work experience.
• Strong customer service, problem solving and telephone etiquette.
• Be a team player with a positive attitude.
• Data Entry.
• Ability to multi-task.
• Excellent organizational skills.
• Excellent verbal and written skills.

Aufgaben

• Answering telephones.
• Assisting staff.
• Greeting visitors.
• Filing/scanning and preparing report.
• File reviews.
• Data Entry.
• Special projects.
• Maintains a high degree of confidentiality at all times due to access to sensitive information.
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department.
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements.
• Abides by all regulations, policies, procedures and standards.
• Performs other duties as assigned.

Kenntnisse

Customer service

Problem solving

Telephone etiquette

Team player

Data Entry

Multi-tasking

Organizational skills

Verbal and written skills

Ausbildung

High school diploma or GED

Jobbeschreibung

• Continued Education

Position Summary

This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality.

Location

Addus HomeCare 639 York Street Suites 101 & 208 Quincy, IL 62301

Hours

Monday - Friday 8 am to 5pm. Occasional after 5 and weekends.

At Addus We Offer Our Team The Best

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Continued Education
• Company matched 401K
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Answering telephones
• Assisting staff
• Greeting visitors
• Filing/scanning and preparing report
• File reviews
• Data Entry
• Special projects
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Position Requirements & Competencies

• High school diploma or GED, plus 2 years of work experience is required
• Strong customer service, problem solving and telephone etiquette are essential
• Be a team player and have a positive attitude
• Data Entry
• Have the ability to multi-task
• Excellent organizational skills
• Excellent verbal and written skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.