Home Care Liaison

TheKey Of New York LLC; Hauppauge (NY); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision Insurance

TouchCare

VirtualCare

Life Insurance

Health Savings Account

Flexible Spending Account

401(k) Matching

Employee Assistance Program

PTO Plan for Non-Exempt Employees

Flexible PTO Plan for Exempt Employees

Holidays and Floating Holidays

Pet Insurance

Résumé du poste

TheKey Of New York LLC in Hauppauge, NY seeks a Home Care Liaison to build referral networks, acquire clients, and ensure satisfaction with TheKey services. You will coordinate with local teams to deliver high-quality aging-at-home care.

The role focuses on managing a book of business to meet revenue and client targets, driving growth with concierge-based services across North America and ensuring excellent customer service throughout the client journey.

Qualifications

• University degree preferable in Health Sciences, Gerontology, Social Work, Nursing, Healthcare Administration, or Recreation Therapy.
• 2+ years of business development experience in-home care, senior living, pharmaceuticals, medical devices, and senior health care.
• Excellent customer service and sales skills.
• Computer proficiency and ability to document sales activity timely and accurately.
• Current driver’s license and proof of insurance.

Responsabilités

• Build and maintain referral relationships and acquire new clients.
• Ensure overall satisfaction with The Key services and coordinate with local teams for high-quality service.
• Maintain a book of business that meets revenue and client acquisition targets.
• Apply a key account management approach to support sales growth.
• Collaborate with internal teams to ensure seamless care delivery.

Connaissances

Customer service

Sales

Business development

Communication

Computer literacy

Formation

University degree in Health Sciences, Gerontology, Social Work, Nursing, Healthcare Administration, or Recreation Therapy

Description du poste

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Position Summary

The Home Care Liaison is responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction with The Key services, and coordinating with local teams to ensure the provision of high-quality service. Home Care Liaisons are responsible for maintaining a book of business that meets and exceeds established revenue and client acquisition targets and a key account management approach to support sales growth.

Minimum Requirements

• Possess a university degree preferably in Health Sciences, Gerontology, Social Work, Nursing, Healthcare Administration, or Recreation Therapy.
• 2+ years of business development experience in-home care, senior living, pharmaceuticals, medical devices, and senior health care.
• Excellent customer service and sales skills.
• Computer proficiency and ability to document sales activity timely and accurately.
• Current driver’s license and proof of insurance.

Benefits for full time employees

• Medical/Dental/Vision Insurance
• TouchCare
• VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

#LI-TK #LI-TKHCL

TheKey is the comprehensive care solution for seniors who wish to age well in their home. The company offers concierge-level care management and dependable in-home assistance to seniors across over 150 locations throughout North America. A mission-driven organization, the Company’s dedicated experts proudly assist thousands of clients in optimizing their quality of life as they “age in place” in the comfort of their homes. The holistic approach to care is based on the lifestyles of the longest-living people in the world and promotes a healthy mind, body, and spirit. TheKey prides itself on its people and is seeking exceptional talent to join our team. TheKey continues to expand its reach in helping more families with all they need to allow their aging loved ones to live well at home. Building upon a legacy of excellent customer service, innovation and great people, TheKey is just getting started on the impact the organization can make on the community.