Home Care Liaison

TheKey Of South Carolina Beach; Hauppauge (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

TouchCare VirtualCare

Life Insurance

Health Savings Account

Flexible Spending Account

401(k) Matching

Employee Assistance Program

PTO Plan for Non-Exempt Employees

Flexible PTO Plan for Exempt Employees

Holidays and Floating Holidays

Pet Insurance

Job summary

TheKey is seeking a Home Care Liaison to build referral networks, acquire new clients, and ensure high-quality service across local teams in Hauppauge, NY. This role focuses on growing the client base while upholding exceptional care standards.

Qualified candidates have a university degree in Health Sciences or related field, 2+ years in business development or health care sales, strong customer service skills, solid computer literacy, and a valid driver's license.

Qualifications

• Possess a university degree preferably in Health Sciences, Gerontology, Social Work, Nursing, Healthcare Administration, or Recreation Therapy.
• 2+ years of business development experience in-home care, senior living, pharmaceuticals, medical devices, and senior health care.
• Excellent customer service and sales skills.
• Computer proficiency and ability to document sales activity timely and accurately.
• Current driver's license and proof of insurance.

Responsibilities

• Build and maintain referral relationships, acquiring new clients and ensuring overall satisfaction with TheKey services.
• Coordinate with local teams to ensure provision of high-quality service and maintain a book of business that meets revenue targets.

Skills

Customer service

Sales

Education

Bachelor's degree in Health Sciences

Job description

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Position Summary

The Home Care Liaison is responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction with The Key services, and coordinating with local teams to ensure the provision of high-quality service. Home Care Liaisons are responsible for maintaining a book of business that meets and exceeds established revenue and client acquisition targets and a key account management approach to support sales growth.

Minimum Requirements

• Possess a university degree preferably in Health Sciences, Gerontology, Social Work, Nursing, Healthcare Administration, or Recreation Therapy.
• 2+ years of business development experience in-home care, senior living, pharmaceuticals, medical devices, and senior health care.
• Excellent customer service and sales skills.
• Computer proficiency and ability to document sales activity timely and accurately.
• Current driver's license and proof of insurance.

Benefits for full time employees

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

Equal Opportunity Employer

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only:

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act , TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

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