Home Care Coordinator

Capital Health Care Network; Dublin (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

401-k with Company match

Health Insurances

Company Paid Life Insurance

Tuition Reimbursement

Employee Assistance Program

Job summary

Capital Health Care Network is seeking a proactive Home Care Coordinator to manage patient transitions from facilities to our home health services. You will work with the marketing team to drive census growth through relationships and community events, hosting facility activities and guiding families through discharge.

The role emphasizes non-clinical coordination, strong communication, and travel between facilities to ensure smooth transitions to home health care.

Qualifications

• Experience in health care settings, especially senior living or home health care.
• Strong ability to build relationships with facilities, case managers, and families.
• Excellent communication, planning and organizational skills.

Responsibilities

• Facility Relations & Outreach: drive referral growth and hit agency census targets.
• Patient Intake & Family Support: meet patients/families and present home health options.
• Care Transition Coordination: coordinate transfers and ensure smooth discharge to home.

Skills

Relationship building

Public speaking

Event planning

Travel

Job description

We offer a comprehensive Benefit package to Full Time Employees:

• PTO
• 401-k with Company match
• Health Insurances
• Company Paid Life Insurance
• Tuition Reimbursement
• Employee Assistance Program

Position Summary

We are seeking a dynamic, results-driven Home Care Coordinator to manage patient transitions from facilities to our home health services. In this role, you will act as an extension of the marketing team, helping drive agency census growth through strategic relationship-building and community events. You will host weekly facility activities, meet directly with families, and guide patients through a seamless discharge process. No hands-on clinical care is required.

Key Responsibilities

• Facility Relations & Outreach
• Drive referral growth by building deep relationships with case managers, social workers, and discharge planners.
• Function as an active extension of the sales team to hit monthly and quarterly agency census and admissions targets.
• Coordinate and host weekly social activities, educational seminars, or wellness events at partnered facilities to boost brand visibility.

Patient Intake & Family Support

• Meet face-to-face with patients and families in facilities to present home health options and secure care commitments.
• Conduct non-clinical discovery conversations to understand family preferences, safety concerns, and scheduling needs.
• Serve as the primary point of contact with patients, families and facilities to ensure a smooth transition to home, limiting confusion and anxiety for patients and their families with clear communication and follow-through.

Care Transition Coordination

• Facilitate the smooth transfer of demographic, insurance, and logistical information from the facility to our intake office.
• Coordinate discharge timelines with facility staff to ensure our clinical team is ready to admit the patient at home.
• Gather necessary paperwork prior to facility departure.

Qualifications & Requirements

• Experience: Health care background in senior living, assisted living, skilled nursing facilities or home health care preferred.
• Skills: Proven track record in relationship building, public speaking and event/activity planning.
• Traits: Exceptionally empathetic, highly organized, persuasive communicator, and a self-motivated networker.
• Travel: Valid driver's license, reliable vehicle, and willingness to travel daily between facilities.