Home Care Coordinator

Epic Systems Corporation; Brandywine (MD); On-site; USD 39,000 - 48,000; Full time

Job summary

Epic Systems Corporation in Maryland seeks a Home Care Coordinator to manage client care, caregiver scheduling, and regulatory compliance. This exempt, full-time role interfaces with clients, caregivers, referral sources, and leadership to ensure high-quality home health services.

Requires an associate degree, 2 years in home health care, strong organizational and communication skills, and a valid auto with a clean driving record. Travel up to 40% is expected.

Qualifications

• Associate degree or equivalent combo of education and experience.
• Minimum of 2 years in home health care, healthcare coordination, scheduling, staffing, or operations preferred.
• Experience with caregiver management systems and electronic health record platforms preferred.
• Knowledge of home care regulations and compliance requirements preferred.
• Must have dependable automobile and clean driving record.

Responsibilities

• Coordinate client care services and caregiver scheduling.
• Monitor compliance with regulations and quality standards.
• Manage referral relationships and coordination with leadership.
• Provide operational support to ensure smooth in-home care services.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Problem solving

Documentation review

Team collaboration

Self-motivation

Education

Associate degree in Healthcare Administration, Business Administration, Nursing, or related field

Tools

Microsoft Office Suite

Healthcare database systems

Job description

Core hours of 8:30am - 4:30pm; Essential: Some weekend and extended weekday hours may be required even in the event of inclement weather; Daily Job Site: Homebase/Mobile.

FLSA STATUS: Exempt

CLASIFICATION: Full Time

COMPENSATION: $43,680/year

FIELD WORK & TRAVEL: Position requires 40% travel

SUMMARY OF POSITION

EPIC is an organization that strives to develop and maintain a harmonious work environment and encourages growth and professional development. All EPIC team members have basic requirements in areas such as Leadership, Team Management, and Compliance Assurance.

The position of the Home Care Coordinator is responsible for coordinating client care services, caregiver scheduling, compliance monitoring, referral relationship management, and operational support to ensure exceptional service delivery. This role serves as a vital link between clients, caregivers, referral sources, and leadership, helping to drive organizational growth while maintaining regulatory compliance and quality standards. The Home Health Care Coordinator works collaboratively with the Director of Nursing, Recruiter, CEO, caregivers, clients, and referral partners to support EPIC's mission of delivering outstanding home healthcare services. Ensures that EPIC's existing database structure is utilized by CAREGIVERs as required by regulation. Overall, ensures EPIC's in-home care services operate smoothly.

QUALIFICATIONS & REQUIREMENTS

• Associate degree in Healthcare Administration, Business Administration, Nursing, Human Services, or a related field preferred.
• Equivalent combination of education and experience may be considered.
• Minimum of 2 years of experience in home health care, healthcare coordination, scheduling, staffing, or healthcare operations preferred.
• Experience working with caregiver management systems and electronic health record platforms preferred.
• Knowledge of home care regulations and compliance requirements preferred.
• Must have a dependable automobile and a clean driving record.

SKILLS & COMPETENCIES

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office Suite and healthcare database systems.
• Ability to maintain confidentiality and professionalism.
• Customer-service oriented with strong relationship-building skills.
• Detail-oriented with strong auditing and documentation review capabilities.
• Must have strong critical thinking skills.
• Have strong adaptability and flexibility to be effective in changing environments.
• Ability to closely collaborate across all EPIC programs and departments.
• Ability to work together as a team where there is effective communication.
• Must be able to prioritize, multi-task and meet deadlines in compliance with internal and external agencies rules and regulation.
• Excellent time management skills to manage one's own time and the time of others.
• Must be responsible and take accountability for own actions.
• Excellent presentation, negotiation and relationship-building skills required.
• Must have the ability to work independently with minimal supervision and be self-motivated.