Home Care Community Liaison

Upscale Home Care; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Meaningful work

Job summary

Upscale Home Care in Phoenix, AZ is seeking a Community Relations Liaison to be the primary voice of the agency. You will meet with doctors, hospitals, and local groups to share our story and bring in clients who need care.

You will build strong relationships with hospitals, clinics, senior centers, and rehab facilities, visit health fairs and events, and explain home care options to nurses, doctors, and families. This role plans growth strategies and tracks referrals daily.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree is a plus.
• Experience in sales, marketing, outreach, or customer service preferred.
• Strong people skills and ability to communicate clearly with diverse groups.

Responsibilities

• Be our voice: share the mission with local groups and leaders.
• Make friends: build relationships with hospitals, clinics, senior centers, and rehab facilities.
• Go to events: attend health fairs, networking meetings, and community gatherings.
• Teach others: explain home care options to nurses, doctors, and families.
• Find new clients: generate referrals to grow the agency.
• Plan new ideas: create strategies to raise the agency's profile in the city.
• Keep track: document daily visits, calls, and partner contacts.
• Work together: coordinate with the main office to plan growth steps.

Skills

People skills

Communication

Sales/Marketing experience

Self-motivation

Education

High school diploma or GED

Associate or bachelor's degree

Tools

Word

Excel

Outlook

Job description

Job Overview

Title: Community Relations Liaison
Location: Phoenix, AZ
Company: Upscale Home Care

Do you love building connections that help people? Join our team in Phoenix! We help seniors and veterans live safely and happily in their own homes.

As our Community Relations Liaison, you will be the main voice of our agency. You will meet with doctors, hospitals, and local groups to share our story and bring in new clients who need care.

What You Will Do

• Be our voice: Share our mission and services with local groups and leaders.

• Make friends: Talk to hospitals, clinics, senior centers, and rehab facilities to build strong bonds.

• Go to events: Visit health fairs, networking meetings, and community gatherings.

• Teach others: Explain our home care options to nurses, doctors, and families.

• Find new clients: Bring in new referrals to help our agency grow.

• Plan new ideas: Create smart ways to get our name known in the city.

• Keep track: Write down your daily visits, calls, and new partner contacts.

• Work together: Meet with our main office team to plan new growth steps.

What You Need

• School: High school diploma or GED required. Associate or bachelor degree is a plus.

• Past work: Sales, marketing, outreach, or customer service experience preferred.

• People skills: Great at talking, listening, and making friends easily.

• Good communication: Clear speaking and writing skills.

• Drive: Able to work on your own and reach your goals.

• Computer use: Know how to use Word, Excel, and Outlook.

• Travel: A reliable car and a valid license to drive to local meetings.

• Bonus skills: Past work in senior care, home health, or veteran services.

What We Offer

• Competitive pay with rewarding bonus opportunities.

• Flexible schedule with autonomy over your daily calendar.

• Meaningful work where your daily efforts directly improve the lives of local seniors and veterans.