Home Care and Hospice Scheduler

Mid Michigan Home Health & Hospice; Flint (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Mid Michigan Home Health & Hospice is seeking a dependable Home Care / Hospice Scheduler to coordinate caregiver and clinician schedules, ensuring timely, quality care and clear communication among patients, families, caregivers, nurses, and office staff.

You will manage daily schedules, admissions, visits, and recertifications; fill open shifts; update scheduling system; and help ensure compliance with HIPAA and agency policies while delivering compassionate, professional service.

Qualifications

• Previous experience in home care, hospice, healthcare scheduling, or staffing preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Understanding of patient confidentiality and HIPAA requirements.

Responsibilities

• Coordinate and maintain daily schedules for home care aides, caregivers, nurses, and other clinical staff.
• Schedule new patient admissions, ongoing visits, evaluations, and recertification appointments.
• Fill open shifts and arrange coverage for call-offs, absences, and schedule changes.
• Communicate scheduling updates and changes to patients, families, caregivers, and clinical staff.
• Monitor schedules to ensure patients receive services according to their established plans of care.
• Respond promptly to scheduling needs, emergencies, and last-minute staffing changes.
• Maintain accurate scheduling records and update the scheduling system.
• Assist with tracking missed visits, late arrivals, and staffing coverage.
• Work closely with clinical leadership and administrative staff to address scheduling concerns.
• Provide excellent customer service and maintain a professional, compassionate approach.
• Help ensure compliance with agency policies, procedures, and applicable healthcare regulations.

Skills

Organizational skills

Time-management

Communication skills

Multitasking

Detail-oriented

Compassionate

Job description

Benefits:

• 401(k) matching


• Competitive salary


• Dental insurance


• Health insurance


• Paid time off


• Vision insurance

Now Hiring: Home Care / Hospice Scheduler

Position: Home Care / Hospice Scheduler

Employment Type: Full-Time

Location: Flint, Michigan

Position Overview

We are seeking a dependable, organized, and compassionate Home Care / Hospice Scheduler to join our team! The ideal candidate will be responsible for coordinating caregiver and clinician schedules, ensuring patients receive timely and consistent care, and maintaining effective communication between patients, families, caregivers, nurses, and office staff.

This position plays an important role in ensuring our patients receive the quality care they deserve while keeping daily operations running smoothly.

Key Responsibilities

• Coordinate and maintain daily schedules for home care aides, caregivers, nurses, and other clinical staff.


• Schedule new patient admissions, ongoing visits, evaluations, and recertification appointments.


• Fill open shifts and arrange coverage for call-offs, absences, and schedule changes.


• Communicate scheduling updates and changes to patients, families, caregivers, and clinical staff.


• Monitor schedules to ensure patients receive services according to their established plans of care.


• Respond promptly to scheduling needs, emergencies, and last-minute staffing changes.


• Maintain accurate scheduling records and update the scheduling system.


• Assist with tracking missed visits, late arrivals, and staffing coverage.


• Work closely with clinical leadership and administrative staff to address scheduling concerns.


• Provide excellent customer service and maintain a professional, compassionate approach.


• Help ensure compliance with agency policies, procedures, and applicable healthcare regulations.

Qualifications

• Previous experience in home care, hospice, healthcare scheduling, or staffing preferred.


• Strong organizational and time-management skills.


• Excellent verbal and written communication skills.


• Ability to multitask and prioritize in a fast-paced environment.


• Strong problem-solving skills and the ability to think quickly when schedules change.


• Comfortable using computers, scheduling software, email, and Microsoft Office.


• Ability to work independently and as part of a team.


• Professional, dependable, detail-oriented, and compassionate.


• Understanding of patient confidentiality and HIPAA requirements.

We are looking for someone who is:

• Highly organized and detail-oriented.


• A strong communicator who enjoys working with people.


• Able to remain calm under pressure.


• Proactive in identifying and resolving scheduling conflicts.


• Flexible and able to adapt to changing daily priorities.


• Passionate about supporting patients, families, and the caregivers who serve them.

Why Join Our Team?

• Opportunity to make a meaningful difference in patients' lives.


• Supportive and team-oriented work environment.


• Opportunity for professional growth.


• Meaningful work supporting quality home care and hospice services.

If you are organized, dependable, and enjoy making a difference behind the scenes in healthcare, we would love to hear from you!