Home Care Aide Client Advocate

Synergy HomeCare; Long Beach (CA); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Professional development assistance

Referral program

Employer Match Retirement plan for HCA

Job summary

Synergy HomeCare in Long Beach, CA is hiring Care Advocates to engage with seniors and coordinate compassionate, reliable home care. The in-person role emphasizes scheduling, client communication, and high-quality service in a concierge program.

This entry-level path offers $20.00 per hour, 25–40 hours weekly, with full-time and part-time options. Ideal for HCAs seeking growth toward healthcare administration and leadership within a driven team.

Qualifications

• Must be a registered Home Care Aide (HCA) with reliable car and insurance.
• Strong organizational and customer service skills with attention to detail.
• Experience caring for clients in their homes and handling scheduling tasks.
• Proficient in Word and Excel; able to learn quickly in a busy office.
• Able to motivate staff, multi-task, and work as part of a team.

Responsibilities

• Caregiving for scheduled and last-minute cases, including childcare.
• Assist with Back-up Care Accounts and first-in-line to cover cases.
• Take on-call days on a rotating schedule and record referrals.
• Interface with clients and caregivers for quality assurance.
• Answer incoming calls, enter data, and support day-to-day scheduling.
• Collaborate with Scheduler/DOO on ad hoc projects.

Skills

Organizational skills

Customer service

MS Office

Multi-tasking

Team player

Reliable transportation

Tools

Word

Excel

Job description

Are you an experienced Home Care Aide (HCA) looking to advance your career? Do you have home care scheduling experience?

Synergy HomeCare, a licensed premier non-medical service provider, has an immediate opening for Care Advocates to engage with and care for seniors and short-term clientele, including children and working adults.

As a Care Advoate, you will have the exciting opportunity to be part of a rapidly growing, high-end concierge care program and work with our national accounts.

Qualified candidates must be a Home Care Aide (HCO) and willing to cover last -minute shifts and work in the office when needed.

This role offers the perfect entry-level opportunity for candidates who aspire to take on responsibilities as a healthcare administrator, oversee people and plans, and drive towards meaningful business outcomes.

Responsibilities include:

• Caregiving – Work scheduled and last-minute cases, including childcare cases;
• Assisting with Back-up Care Accounts, including 1st in line to work cases;
• Taking on-call days on a rotational schedule;
• Coordinating and recording intake of all referrals;
• Interfacing with clients and caregivers for quality assurance;
• Answering incoming phone calls;
• Entering computer data;
• Assisting the Scheduler or DOO with day-to-day care ad hoc projects;

Qualifications/Requirements:

• Must be a registered Home Care Aide (HCA)
• Must have reliable car and insurance;
• Must be an effective team player and have a yarning need to help others;
• Must have experience providing care services to clients of ALL ages in their homes.
• Exceptional organizational skills and be detailed oriented;
• Excellent customer service, telephone and people skills;
• Ability to learn quickly in busy office;
• Computer skills including, Word and Excel
• Ability to effectively motivate large staff and multi-task.
• Home Care scheduling experience is a plus.

Job Types: Full-time, Part-time

Pay: $20.00 per hour start

Expected hours: 25 – 40 per week

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program
• Employer Match Retirement plan for qualified HCA

Ability to Relocate:

• Long Beach, CA: Relocate before starting work (Required)

Work Location:

In person

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