Concierge Care Advocate & Scheduling Specialist

Synergy HomeCare; Long Beach (CA); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Professional development assistance

Referral program

Employer Match Retirement plan for HCA

Job summary

Synergy HomeCare in Long Beach, CA is hiring Care Advocates to engage with seniors and coordinate compassionate, reliable home care. The in-person role emphasizes scheduling, client communication, and high-quality service in a concierge program.

This entry-level path offers $20.00 per hour, 25–40 hours weekly, with full-time and part-time options. Ideal for HCAs seeking growth toward healthcare administration and leadership within a driven team.

Qualifications

• Must be a registered Home Care Aide (HCA) with reliable car and insurance.
• Strong organizational and customer service skills with attention to detail.
• Experience caring for clients in their homes and handling scheduling tasks.
• Proficient in Word and Excel; able to learn quickly in a busy office.
• Able to motivate staff, multi-task, and work as part of a team.

Responsibilities

• Caregiving for scheduled and last-minute cases, including childcare.
• Assist with Back-up Care Accounts and first-in-line to cover cases.
• Take on-call days on a rotating schedule and record referrals.
• Interface with clients and caregivers for quality assurance.
• Answer incoming calls, enter data, and support day-to-day scheduling.
• Collaborate with Scheduler/DOO on ad hoc projects.

Skills

Organizational skills

Customer service

MS Office

Multi-tasking

Team player

Reliable transportation

Tools

Word

Excel

Job description

Synergy HomeCare in Long Beach, CA is hiring Care Advocates to engage with seniors and coordinate compassionate, reliable home care. The in-person role emphasizes scheduling, client communication, and high-quality service in a concierge program.

This entry-level path offers $20.00 per hour, 25–40 hours weekly, with full-time and part-time options. Ideal for HCAs seeking growth toward healthcare administration and leadership within a driven team.