Home Care Administrative Coordinator

Deercreekseniorliving; Tulsa (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

The Pennant Group, Inc. is seeking an Administrative Assistant to manage staffing and scheduling for the Home Care Department.

This role builds positive relationships with case managers, clients and families, field staff, and internal teams, ensuring accurate information to coordinate patient services and staff availability. Responsibilities include handling inbound calls, maintaining staff data, assisting in intake, and ensuring compliance with regulatory requirements.

Qualifications

• Speak fluent English and demonstrate strong written and oral communication skills in person, over the phone, and electronically.
• Establish productive organizational skills and time management habits.
• Provide excellent customer service and collaborate with team members.
• Demonstrate autonomy, flexibility, and adaptability in duties.
• Proficient with standard office software and the listed care software tools.

Responsibilities

• Serve as primary and secondary contact for inbound calls.
• Maintain staff demographics, skills, availability, and productivity data.
• Assist in intake by providing staffing solutions for new patients.
• Process scheduling changes and related workflows with supervisor guidance.
• Communicate with field staff to coordinate care and deadlines.

Skills

Fluent English

Customer service

Communication

Team collaboration

Time management

Autonomous & flexible

Tools

Authenticare

WellSky

Harmony

Excel

Pennant Services

Job description

The Pennant Group, Inc. is seeking an Administrative Assistant to manage staffing and scheduling for the Home Care Department.

This role builds positive relationships with case managers, clients and families, field staff, and internal teams, ensuring accurate information to coordinate patient services and staff availability. Responsibilities include handling inbound calls, maintaining staff data, assisting in intake, and ensuring compliance with regulatory requirements.