Home Care Administrative Assistant - Impact & Growth

Silver Care LLC; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Mileage reimbursement

Professional growth opportunities

Supportive leadership

Job summary

Silver Care LLC in Norfolk, VA is seeking an Administrator Assistant to join our home care team. This role supports daily operations, coordinates client services, assists caregivers, and helps maintain continuity of care across our service areas.

You may provide direct client care when needed. The position requires flexibility, a reliable vehicle, a valid driver’s license, and weekend rotation. Compensation is competitive and mileage is reimbursed.

Qualifications

• HS diploma or GED required; healthcare/admin education a plus.
• Experience in admin, scheduling, healthcare, or home care preferred.
• Proficient with computers and willing to learn scheduling systems.

Responsibilities

• Coordinate and schedule care for clients while ensuring continuity of services.
• Utilize a care management approach with clients, families, and employees.
• Fill open shifts promptly to maintain client satisfaction and scheduling goals.
• Provide direct client care when necessary to ensure uninterrupted services.
• Communicate professionally with clients, caregivers, referral sources, and leadership.
• Assist with employee support, scheduling adjustments, and daily operational needs.
• Maintain accurate client and employee documentation.
• Assist with onboarding, orientations, and administrative tasks as assigned.
• Monitor client schedules and respond quickly to changes in care needs.
• Support leadership in maintaining high standards of customer service and operational excellence.
• Travel to all 12 service locations as needed (mileage reimbursement).
• Participate in weekend administrative coverage by working every other weekend.
• Complete additional duties as assigned by leadership.

Skills

Organizational skills

Communication skills

Multitasking

Customer service

Problem-solving

Education

High School Diploma or GED

Tools

Scheduling software

Electronic documentation systems

Job description

Silver Care LLC in Norfolk, VA is seeking an Administrator Assistant to join our home care team. This role supports daily operations, coordinates client services, assists caregivers, and helps maintain continuity of care across our service areas.

You may provide direct client care when needed. The position requires flexibility, a reliable vehicle, a valid driver’s license, and weekend rotation. Compensation is competitive and mileage is reimbursed.