Home-Based Junior Account Manager

DCX PH Inc.; United States; Remote; USD 8,700 - 9,600; Full time

Benefits offered by this job

Permanent work-from-home setup

Company equipment provided

HMO coverage

Job summary

DCX PH Inc. is hiring a Home-Based Junior Account Manager to support client projects and vendor negotiations from a remote setting. You will coordinate budgets, timelines, and order details, while maintaining strong client relationships.

The role requires 1–3 years of account management experience, excellent English communication, and proficiency with ERP systems and Office/Google tools. It is a full-time position with work during US business hours and occasional overnight shifts.

Qualifications

• Education: College degree in Marketing, Business Administration, or related field.
• Experience: 1–3 years as Account Manager or similar role.
• Language: Strong English proficiency, both written and spoken.
• Work schedule: Overnight/graveyard shifts in Philippine time or within US hours.
• Technical: ERP experience; strong organizational and project management skills.
• Industry software: MS Office and Google Suite proficiency.

Responsibilities

• Oversee all aspects of client projects including scope, budget, timelines, order entry, and vendor negotiations.
• Create opportunities, product presentations, and manage customer information and orders in the ERP system.
• Build and maintain relationships with clients and vendors to ensure smooth execution and repeat business.
• Manage multiple clients and projects concurrently in a fast-paced environment.
• Deliver exceptional client experiences and high-quality project outcomes.
• Attend vendor meetings to stay informed on products and trends.
• Document, manage, and report activities in the ERP system.
• Nurture long-term customer relationships to encourage repeat business.

Skills

English communication

Client-facing skills

Multitasking

Detail-oriented

Deadline driven

Education

College degree (Marketing / Business Admin)

Tools

ERP system

Microsoft Office

Google Workspace

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services - Home-Based Junior Account Manager will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.

REQUIRED CORE COMPETENCIES

• Highly proficient communicator in both spoken and written English
• Excellent client-facing and internal communication skills
• Possesses strong multi-tasking and prioritization skill sets
• Extremely detail-oriented
• Have a proven history of meeting deadlines

WHAT YOU WILL DO

• Oversee all aspects of client projects, including understanding project scope, customer budget, timelines, order entry, and vendor negotiations.
• Create opportunities, product presentations, and manage customer information, tasks, and order details within the ERP system
• Build and maintain strong relationships with clients and vendors, ensuring smooth project execution and repeat business.
• Manage multiple clients and projects simultaneously, meeting deadlines in a fast-paced environment.
• Deliver exceptional client experiences and ensure high-quality project outcomes.
• Source impactful products that align with client needs and branding goals. Attend vendor meetings to stay informed of industry trends and product offerings.
• Participate in ongoing training sessions to enhance sales growth and knowledge.
• Accurately document, manage, and report activities within the ERP system
• Support in nurturing long-term customer relationships to encourage repeat business.

WHAT WE LOOK FOR

• Education: College degree in Marketing, Business Administration, or any related field.
• Experience: 1-3 years of proven work experience as Account Manager or similar role.
• Experience in promotional products is a plus
• Language Proficiency: Strong English communication skills, written and verbal.
• Work Schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Technical Skills:
  • ERP system experience preferred.
  • Strong organizational and project management skills.
• Industry Specific Software/Knowledge:
  • Strong understanding of formal project management methodologies.
  • Highly organized and able to multitask and oversee several projects simultaneously.
  • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
  • Proficient with Google suite (Google sheets, Gmail etc.)

WHAT WE OFFER

• Salary Range: Php 50,000 - Php 55,000
• Industry: Promotional Products
• Job Type: Full-time
• Work Shift: 8:00 AM - 5:00 PM EST (USA)
• Workdays : Monday through Friday (USA)
• #DCXWorkFromHome Set-up

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government Mandated Benefits Employer Share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!