Home-Based Appointment Setter (Entry Level)

Consulting By StarStream; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Home-Based Appointment Setter to join their dynamic team. This entry-level role is perfect for those passionate about travel and customer service. You'll be the first point of contact for clients, providing exceptional support via phone, email, and live chat. Your organizational skills will shine as you assist with travel bookings, manage schedules, and maintain client records. With a flexible remote work schedule and opportunities for performance-based bonuses, this position offers a great work-life balance. If you're self-motivated and eager to grow in a supportive environment, this opportunity is for you!

Benefits

Flexible remote work schedule

Competitive salary

Paid time off (PTO)

Access to exclusive travel discounts

Professional development opportunities

Collaborative team culture

Qualifications

• Experience in customer service or administrative roles is preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Provide exceptional customer service via phone, email, and live chat.
• Assist clients with travel bookings and maintain accurate records.

Skills

Customer Service

Organizational Skills

Communication Skills

Self-Motivation

Education

Experience in Customer Service or Administrative Roles

Familiarity with Travel Industry

Tools

Microsoft Office Suite

Travel Booking Software

Job description

Home-Based Appointment Setter (Entry Level)

Job Title: Home-Based Appointment Setter (Entry Level)

Location: Remote

Key Responsibilities:

• Provide exceptional customer service via phone, email, and live chat, addressing client inquiries and resolving issues promptly.
• Assist clients with travel bookings, including flights, hotels, car rentals, and special requests.
• Maintain accurate records of client preferences, travel plans, and itineraries.
• Coordinate scheduling for travel consultations and manage the calendar for the agency.
• Process payments, issue invoices, and track client accounts.
• Support the agency with administrative tasks such as data entry, filing, and maintaining internal databases.
• Research travel destinations, accommodations, and activities to support clients’ needs.
• Work closely with the travel agents and management to ensure seamless operations.

Qualifications:

• Previous experience in customer service, administrative roles, or the travel industry preferred.
• Strong organizational skills with an ability to manage multiple tasks and deadlines.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with travel booking software is a plus.
• Self-motivated, reliable, and capable of working independently in a remote environment.
• A passion for travel and helping others plan their perfect getaway.

Benefits:

• Flexible remote work schedule, offering work-life balance.
• Competitive salary with opportunities for performance-based bonuses.
• Paid time off (PTO) and holiday pay.
• Access to exclusive travel discounts and perks.
• Professional development opportunities and ongoing training.
• A supportive and collaborative team culture.