Home-Based Appointment Setter (Entry Level)

Truescale Marketing; California; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in marketing is seeking a Home-Based Appointment Setter to support scheduling, data entry, and customer service tasks. This entry-level position offers flexibility and opportunities for growth within a dynamic remote team. Ideal candidates are organized, detail-oriented, and possess excellent communication skills.

Benefits

Competitive salary based on experience

Flexible hours for work-life balance

Ongoing professional development and training

Qualifications

• Experience in administrative, assistant, or customer service roles.
• Tech-savvy with office software and customer service platforms.
• Strong ability to manage multiple tasks with attention to detail.

Responsibilities

• Coordinate and schedule appointments and meetings.
• Provide customer service via email, phone, and chat.
• Assist clients with travel-related tasks and documentation.

Skills

Communication

Organization

Problem-Solving

Customer Service

Tools

Microsoft Office

Google Suite

Job description

• Home-Based Appointment Setter (Entry Level) Location : Remote Job Type : Full-Time / Part-Time Available We are looking for a highly organized and detail-oriented Home-Based Appointment Setter (Entry Level) to support our team withscheduling,data entry,administrative tasks, andcustomer service.
• This position requires someone who thrives in a fast-paced environment, has excellent communication skills, and is adept at managing multiple tasks efficiently.
• You’ll be responsible for helping our clients have a smooth and enjoyable travel experience by handling various administrative functions.

Key Responsibilities :

• Scheduling & Calendar Management : Coordinate and schedule appointments, meetings, and travel arrangements for executives and clients.
• Ensure calendars are up-to-date and free of scheduling conflicts.

Data Entry & Database Management :

• Accurately enter and update client information, travel details, and logistical data into our systems.
• Ensure all records are kept up-to-date and easily accessible.

Client Support & Communication :

• Provide top-tier customer service via email, phone, and chat.
• Assist clients with inquiries about their travel itineraries, changes to bookings, and other related services.

Travel Assistance :

• Help clients with simple travel-related tasks such as booking accommodations, flights, car rentals, and suggesting dining or leisure options based on preferences.

Travel Documentation :

• Prepare and send clients the necessary travel documentation, including itineraries, tickets, confirmation emails, and other related materials.

Problem Resolution :

• Address customer concerns or issues promptly and professionally, ensuring the client’s experience remains positive and smooth.

Task Coordination :

• Assist with day-to-day administrative tasks, such as preparing reports, organizing meetings, and managing internal communications between teams.

Follow-Up :

• Check in with clients post-trip to gather feedback on their experience and assist with any follow-up needs or changes for future trips.

Benefits :

• Competitive Pay : Competitive salary based on experience.

Flexible Schedule :

• Enjoy the benefits of working remotely with flexible hours to support work-life balance.
• Opportunity to grow within a dynamic company and take on new responsibilities.

Training & Development :

• Ongoing professional development and training to help you succeed in your role.
• Be part of a supportive, remote team that values communication, teamwork, and innovation.

Basic Qualifications :

• Experience : Experience in administrative, assistant, or customer service roles.
• Experience with travel-related tasks or data entry is a plus.

Tech-Savvy :

• Proficiency with office software (Microsoft Office, Google Suite) and familiarity with customer service platforms, project management tools, and databases.

Organized & Detail-Oriented :

• Strong ability to manage multiple tasks simultaneously with a keen attention to detail.
• Clear and professional written and verbal communication.
• Ability to effectively communicate with clients and team members across various platforms.

Problem-Solving Skills :

• Ability to think on your feet and resolve issues efficiently and professionally.

Customer Service Focus :

• A passion for providing exceptional service and going above and beyond to meet client needs.

Remote Work Experience :

• Previous remote work experience is preferred, with the ability to manage your time and tasks independently.