Home and Community Supports Division Director

County of Weld; Greeley (CO); On-site; USD 131,000 - 184,000; Full time

Job summary

County of Weld in Colorado seeks a senior leader to oversee the Department of Human Services division, including AAAs, APS, OAA programs, and CMA, ensuring alignment with strategic plans and regulatory requirements. The role drives performance, quality assurance, and fiscal stewardship across multiple funding streams.

The ideal candidate will lead a high-performing team, manage complex Medicaid billing and grants, and work with partners to guide advisory activities and resource allocation.

Qualifications

• Leadership experience in large government programs
• Strategic planning and organizational development
• Employee engagement and leadership development
• Regulatory compliance and performance measurement
• Budgeting and Medicaid-related program operations

Responsibilities

• Provide strategic leadership to the division's leadership team and employees, ensuring clarity of purpose and alignment with goals.
• Guide teams to achieve high performance and regulatory compliance with County, State, and Federal rules.
• Participate in hiring, onboarding, and development of staff and leaders.
• Promote professional growth through training and development opportunities.
• Conduct performance evaluations and address personnel or operational issues with accountability.

Job description

Compensation Range $131,497.60 - $184,121.60 --

Job Description Summary

This position provides strategic leadership for a large division within the Department of Human Services, advancing department wide goals and initiatives through active participation in strategic planning, organizational development, and employee engagement efforts. The role oversees the comprehensive operations of the Area Agency on Aging (AAA), Adult Protective Services (APS), Older Americans Act (OAA) programs, and the County's Medicaid funded Case Management Agency (CMA). These programs serve a diverse population that includes children, at risk adults, older adults, and individuals with disabilities across multiple federal, state, and county funding streams and waiver programs.

The position is responsible for leading division wide planning, policy development, and operational management while ensuring compliance with complex regulatory requirements. This includes driving continuous improvement, developing and implementing strategic initiatives, and fostering a high performing, accountable leadership team. The role provides fiscal and programmatic stewardship, including oversight of intricate Medicaid billing processes, grants and provider agreements, program performance management, and quality assurance activities.

The position represents the division in community, regional, and advisory settings; supports information sharing with partners; and collaborates with AAA program leadership to guide advisory committee work that informs needs assessments, strategic planning, and resource allocation. Through strong leadership, strategic alignment, and effective management, this position ensures that programs operate efficiently, deliver high quality services, and reflect the mission, vision, and values of the Department.

Primary work location will be in the Greeley office. Reliable, predictable attendance within department business hours of 8 a.m. to 5 p.m. Monday through Friday. Work may involve time away from a standard office environment. Work may occur in situations in client's homes, which could be considered a hostile or unsanitary environment. After hours and on call work situations may occur on occasion to provide support to families that need services outside of normal business hours. This position is in-person with a possibility for limited telework opportunities when needed.

Ideal Candidate Traits:

1. Provides steady, supportive leadership that strengthens team performance, builds trust, and fosters a positive culture where staff feel guided, valued, aligned around shared goals in an accountable culture.
2. Anticipates emerging trends, aligns multi-program initiatives with departmental goals, and provides visionary oversight for long-term fiscal and programmatic stability.
3. Collaborative relationship-builder who forges strong partnerships with community organizations, providers, advisory committees, and internal leadership.
4. Calm, adaptable decision maker who navigates high-pressure situations, shifting priorities, and sensitive client needs with professionalism and clarity.
5. Thrives in fast-paced, high-volume environments, skillfully navigating complex regulatory shifts, high-stress situations, and sensitive community or client challenges.

Job Description

Supervision - 25%

• Provide strategic leadership and direction to the division's leadership team and employees, ensuring clarity of purpose, strong operational execution, and alignment with departmental goals and regulatory requirements.
• Lead, guide, and support to teams in achieving high levels of performance and compliance with County, State and Federal rules and regulations.
• Participate in the selection, onboarding, and development of employees, ensuring leaders and staff are equipped with the skills and resources needed to excel.
• Foster ongoing professional growth by identifying and facilitating educational and developmental opportunities for team members.
• Conduct performance evaluations; address employee concerns; and resolve complex personnel or operational issues in collaboration with Department leadership and County Human Resources, reinforcing a culture of accountability and continuous improvement.

Program Operations and Strategic Performance Management - 20%

• Collaborate with the division's leadership team to advance initiatives related to operational excellence, business process improvement, and program administration.
• Ensure compliance with state and federal performance measures, including timely completion and documentation of contract deliverables, quality reviews, and implementation of improvement plans.
• Establish, communicate, and enforce standards for quality, efficiency, and consistency across the division. Apply knowledge of program requirements and business operations to ensure work is completed accurately, timely, and aligned with organizational expectations.
• Monitor and evaluate program performance and operational effectiveness. Identify sys