Hollister Co. - Assistant Manager, Mall of America

Abercrombie & Fitch Co.; Minneapolis (MN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to drive sales and enhance customer experiences at a prominent retail location. This role blends business strategy with creativity and people management, fostering an inclusive environment while overseeing daily operations. The ideal candidate will thrive in a fast-paced setting, demonstrating strong problem-solving and interpersonal skills. With a commitment to growth and development, this position offers a pathway to future leadership roles. Join a global team dedicated to celebrating individuality and providing exceptional service.

Benefits

Quarterly Incentive Bonus

Paid Time Off

Volunteer Days

Merchandise Discount

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Employee Assistance Program

Paid Parental and Adoption Leave

401(K) with Company Match

Training and Career Development

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving and communication skills.

Responsibilities

• Drive sales through customer service and oversee daily store operations.
• Lead recruiting, training, and development of staff.

Skills

Problem-solving skills

Inclusion & Diversity Awareness

Interpersonal skills

Communication skills

Adaptability

Team building

Fashion interest

Education

Bachelor’s degree

Supervisory experience

Job description

Hollister Co. - Assistant Manager, Mall of America

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites such as abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

The Assistant Manager role combines business strategy, operations, creativity, and people management. Responsibilities include driving sales through customer service, overseeing daily store operations, updating floorsets, styling, and product knowledge. Additionally, they lead recruiting, training, engagement, and development, fostering an inclusive environment for team and customers. Our promote-from-within philosophy offers growth opportunities into future store leadership roles.

What You’ll Do

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to thrive in a fast-paced environment
• Team building skills
• Self-starter attitude
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi-tasking ability
• Fashion interest & knowledge

What You’ll Get

As an A&F Co. associate, you’ll be eligible for various benefit programs including:

• Quarterly Incentive Bonus
• Paid Time Off
• Volunteer Days
• Merchandise Discount
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Employee Assistance Program
• Paid Parental and Adoption Leave
• 401(K) with Company Match
• Training and Career Development
• Opportunities for Advancement

Join us and be part of a global team that celebrates your individuality. Follow us on Instagram @LIFEATANF to see what it’s like to #WORKATHCO. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.