Hollister Co. - Assistant Manager, Mall of America

Abercrombie & Fitch Co.; Eagan (MN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to enhance customer experiences and drive sales in a dynamic retail environment. This role combines business strategy, creativity, and people management, focusing on daily operations and team development. With a strong emphasis on inclusion and diversity, the company offers a supportive atmosphere where associates can thrive and grow into future leadership roles. Join a forward-thinking team that values its people and provides numerous benefits, including paid time off and training opportunities. If you’re passionate about retail and fashion, this is the perfect opportunity for you.

Benefits

Quarterly Incentive Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Medical, Dental, Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) with Company Match

Training and Career Advancement Opportunities

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills and excellent interpersonal abilities.

Responsibilities

• Drive sales and manage daily store operations.
• Foster a positive and inclusive environment for team members.
• Enhance customer experience through effective communication.

Skills

Problem-solving

Interpersonal Skills

Communication Skills

Team Building

Adaptability

Multi-tasking

Interest in Fashion

Education

Bachelor’s Degree

Supervisory Experience

Job description

Hollister Co. - Assistant Manager, Mall of America

Position Type: Full-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel retailer of apparel and accessories for kids through millennials, offering curated assortments for their lifestyle needs. The company operates brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, with over 750 stores worldwide and e-commerce sites such as abercrombie.com, abercrombiekids.com, and hollisterco.com.

We prioritize our people, offering equitable compensation, benefits, flexibility, Paid Time Off, education, engagement events, Associate Resource Groups, volunteer opportunities, and community support initiatives.

The Assistant Manager role combines business strategy, operations, creativity, and people management. Responsibilities include driving sales, analyzing business performance, delivering exceptional customer service, managing daily store operations, and fostering a positive, inclusive environment. This role also involves floorset updates, styling, product knowledge sharing, recruiting, training, and team development. Our promote-from-within philosophy encourages growth into future leadership roles.

What You’ll Do

• Enhance Customer Experience
• Drive Sales
• Manage OMNI Channel Fulfillment
• Oversee Store Presentation and Sales Floor
• Handle Store & Stockroom Operations
• Staffing, Scheduling, and Payroll
• Training and Development
• Effective Communication
• Asset Protection

What it Takes

• Bachelor’s degree or one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Awareness of Inclusion & Diversity
• Ability to thrive in a fast-paced environment
• Team building skills
• Self-motivated
• Excellent interpersonal and communication skills
• Results-driven
• Adaptability and flexibility
• Multi-tasking abilities
• Interest and knowledge in fashion

What You’ll Get

As an A&F Co. associate, you’ll have access to various benefits including:

• Quarterly Incentive Bonus
• Paid Time Off
• Volunteer Day
• Merchandise Discount
• Medical, Dental, Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) with Company Match
• Training and Career Advancement Opportunities
• Inclusive Global Team

Follow us on Instagram @LIFEATANF to experience #WORKATHCO. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.