Hollister Co Assistant Manager Mall of America

Hollister Co. Stores; BLOOMINGTON (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading retail company as an Assistant Manager, where you'll blend business strategy and creativity to drive sales and enhance customer experience. This role involves overseeing store operations, managing staff, and fostering an inclusive environment. With a focus on personal growth, you'll have opportunities to advance within the company and make a significant impact on both the team and customers.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Opportunities for Career Advancement

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.

Responsibilities

• Drive sales results and provide customer service.
• Oversee daily store operations and staff management.
• Manage training and development of team members.

Skills

Problem Solving

Team Building

Interpersonal Skills

Communication

Adaptability

Fashion Knowledge

Education

Bachelor’s Degree

Supervisory Experience

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, responsible for recruiting, training, engagement, and development. They are expected to show up daily, bringing their best selves to create an inclusive environment for their team and customers. With a promote-from-within philosophy, our Assistant Managers will build upon their initial foundation and have the opportunity to grow into future store leaders.

What You’ll Do

1. Customer Experience
2. Drive Sales
3. OMNI Channel Fulfillment
4. Store Presentation and Sales Floor Supervision
5. Store & Stockroom Operations
6. Staffing, Scheduling, and Payroll Management
7. Training and Development
8. Communication
9. Asset Protection

Qualifications

Bachelor’s degree OR one year of supervisory experience in a customer-facing role.

What it Takes

• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to perform in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi-tasking ability
• Fashion interest & knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We are committed to providing simple, competitive, and comprehensive benefits that align with our culture and values. We also offer competitive incentives to reward your commitment:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement
• A Global Team That Celebrates You for Being You

See what it’s like to #WORKATHCO - follow us on Instagram @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.