Holiday Seasonal Sales Associate — Fast-Paced & Customer‑Focused

Pottery Barn; Massachusetts; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Employee discounts across Williams-Son

Competitive pay

Collaborative team environment

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support the store during the busy season. You’ll help customers on the sales floor, operate the register, and keep merchandise stocked and ready for shoppers.

The role emphasizes delivering outstanding service in a fast-paced retail environment, with opportunities to learn and grow within the team, including employee discounts and competitive pay. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Sales assistance

Communication

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support the store during the busy season. You’ll help customers on the sales floor, operate the register, and keep merchandise stocked and ready for shoppers.

The role emphasizes delivering outstanding service in a fast-paced retail environment, with opportunities to learn and grow within the team, including employee discounts and competitive pay. Flexibility to work evenings, weekends, and holidays is required.