Seasonal Holiday Retail Associate — Fast-Paced, Customer-First

West Elm; North Bethesda (MD); On-site; USD 21,000 - 33,000; Part time

Benefits offered by this job

Associate discounts across Williams-S-

Competitive pay

Collaborative team environment

Opportunities to learn new skills

Seasonal role

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for the busiest shopping season. The role emphasizes delivering exceptional customer service in a fast-paced environment.

The position offers associate discounts, competitive pay, and a collaborative team culture, with opportunities to learn new skills and gain retail experience during the holiday period.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a POS system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Communication

Teamwork

Adaptability

Organization

Problem-solving

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for the busiest shopping season. The role emphasizes delivering exceptional customer service in a fast-paced environment.

The position offers associate discounts, competitive pay, and a collaborative team culture, with opportunities to learn new skills and gain retail experience during the holiday period.