Holiday Season Guest Experience Ambassador

ADP, Inc.; Jersey City (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

25% discount for staff in the LSC shop

15% discount in the Cosmic Cafe

LSC Family Membership

Free parking

Job summary

Liberty Science Center seeks energetic Seasonal Guest Ambassadors in Jersey City, NJ to deliver exceptional guest service during the winter season (November–January). You are the first point of contact, creating a safe, welcoming, educational experience from entry to exit.

Engage visitors across galleries, answer questions, resolve issues, manage crowds, and uphold high standards of guest service and safety. Part-time, non-exempt, shifts 4–8 hrs; overtime requires prior approval.

Qualifications

• High school diploma or GED required.
• Prior customer service in a fast-paced environment is a plus.
• Minimum age 18.
• Excellent communication and de-escalation skills.

Responsibilities

• Provide excellent, gold-standard customer service at all times in all areas.
• Greet guests and provide directions throughout the building.
• Engage guests, share knowledge of exhibitions and programs.
• Manage large crowds and ensure safety and cleanliness.
• Assist in training new hires and supporting events.
• Maintain an accurate register and reconcile on-site payments.

Skills

Public speaking

Problem solving

Teamwork

Decision making

Energy and enthusiasm

Adaptability

Guest engagement

Children engagement

Education

High school diploma or GED

Job description

Liberty Science Center seeks energetic Seasonal Guest Ambassadors in Jersey City, NJ to deliver exceptional guest service during the winter season (November–January). You are the first point of contact, creating a safe, welcoming, educational experience from entry to exit.

Engage visitors across galleries, answer questions, resolve issues, manage crowds, and uphold high standards of guest service and safety. Part-time, non-exempt, shifts 4–8 hrs; overtime requires prior approval.