Holiday Sales Associate: Guest Service & Merchandising

GameStop; Sylva (NC); On-site; USD 16,531 - 22,041; Full time

Job summary

GameStop in Sylva, NC is seeking a Seasonal Sales Associate to support the store team during peak shopping periods, delivering outstanding guest service and assisting with sales, merchandising, and store upkeep.

You will greet guests, recommend items, stock shelves, and help ensure a welcoming shopping environment while adhering to store policies.

Candidates should be at least 18, have a high school diploma or equivalent, and be available to work nights, weekends, and holidays.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail sales or guest service experience preferred.

Responsibilities

• Provide best-in-class customer service by greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.
• Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
• Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
• Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
• Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
• Address guest questions and concerns promptly, effectively, and courteously, and elevate customer issues and complaints in a timely and professional manner to a store keyholder.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.

Skills

Guest service

Sales

Merchandising

Stocking

Loss prevention

Education

High school diploma

Job description

GameStop in Sylva, NC is seeking a Seasonal Sales Associate to support the store team during peak shopping periods, delivering outstanding guest service and assisting with sales, merchandising, and store upkeep.

You will greet guests, recommend items, stock shelves, and help ensure a welcoming shopping environment while adhering to store policies.

Candidates should be at least 18, have a high school diploma or equivalent, and be available to work nights, weekends, and holidays.