Holiday Sales Associate — Flexible Schedule

Five Below, Inc.; Philadelphia (Philadelphia County); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below, Inc. is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service and drive sales. You will greet shoppers, answer questions, stock merchandise, and ensure smooth checkout experiences at the register.

The role emphasizes flexible scheduling, teamwork, and the ability to adapt quickly in a fast-paced retail environment. Training will cover product knowledge and store procedures.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Flexible schedule

Tech-savvy

Customer service

Info gathering

Procedural knowledge

Education

At least 16 years old

Job description

Five Below, Inc. is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service and drive sales. You will greet shoppers, answer questions, stock merchandise, and ensure smooth checkout experiences at the register.

The role emphasizes flexible scheduling, teamwork, and the ability to adapt quickly in a fast-paced retail environment. Training will cover product knowledge and store procedures.