Holiday Sales Associate: Dynamic Customer Service & Sales

Five Below; Oswego Township (IL); On-site; USD 19,000 - 22,000; Part time

Job summary

Five Below is hiring a Seasonal Sales Associate in Illinois for the holiday period from October through January. You will greet customers, assist with product questions, and help keep the store organized and well-stocked. The role emphasizes fast, friendly checkout experiences and teamwork in a high-energy environment.

Eligible candidates are at least 16 years old with flexible schedules and strong communication skills. Starting pay is competitive for seasonal retail positions.

Qualifications

• Greet and assist customers promptly, delivering friendly service.
• Explain product features and promotions to drive sales.
• Maintain clear and accurate merchandise presentation and pricing.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Share product knowledge, answer questions, direct to merchandise, offer recommendations.
• Promote store events and promotions: Inform customers about events, promotions, and activities to boost sales.
• Resolve customer concerns: Address issues and offer solutions, aiming to convert returns to exchanges when possible.
• Communicate needs to management: Inform about restocking, service needs, and customer feedback in a timely manner.
• Support team and company goals: Collaborate to achieve store objectives and maintain a positive work environment.

Skills

Customer service

Sales skills

Communication

Tools

Cash register

POS system

Job description

Five Below is hiring a Seasonal Sales Associate in Illinois for the holiday period from October through January. You will greet customers, assist with product questions, and help keep the store organized and well-stocked. The role emphasizes fast, friendly checkout experiences and teamwork in a high-energy environment.

Eligible candidates are at least 16 years old with flexible schedules and strong communication skills. Starting pay is competitive for seasonal retail positions.