Seasonal Sales Pro — Dynamic Customer Champion

Five Below, Inc.; Chicago (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

Five Below, Inc. is seeking energetic Seasonal Sales Associates for the busy holiday season (October through January) in our Chicago-area stores. You will deliver outstanding customer service, assist shoppers, stock merchandise, and operate the cash register to ensure smooth checkout experiences.

We value strong people and sales skills, attention to detail, and the ability to keep the floor well-organized. The role is temporary and part-time, with hourly pay starting around $17.05, depending on

Qualifications

• Flexible schedule availability.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Tech-savvy

Team player

Flexible schedule

Tools

Cash register

Job description

Five Below, Inc. is seeking energetic Seasonal Sales Associates for the busy holiday season (October through January) in our Chicago-area stores. You will deliver outstanding customer service, assist shoppers, stock merchandise, and operate the cash register to ensure smooth checkout experiences.

We value strong people and sales skills, attention to detail, and the ability to keep the floor well-organized. The role is temporary and part-time, with hourly pay starting around $17.05, depending on