Holiday Seasonal Sales Pro - Flexible Hours

Five Below, Inc.; Geneva (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is hiring for a Seasonal Sales Associate in Illinois. The role emphasizes delivering outstanding customer service, keeping merchandise organized, and maintaining a well-stocked floor.

The position runs October through January, with pay starting at $15.00 per hour and a dynamic customer-service driven environment. Responsibilities include greeting customers, answering questions, promoting events, and processing transactions.

Qualifications

• Greet and assist customers promptly to ensure a positive shopping experience.
• Able to understand needs, answer questions, and offer recommendations.
• Promote events and promotions to drive sales.
• Address concerns and turn issues into exchanges where possible.
• Communicate inventory and scheduling needs to management.
• Collaborate with team to meet store goals and provide great service.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Flexible schedule

Tech comfortable

Professional demeanor

Problem solving

Job description

Five Below is hiring for a Seasonal Sales Associate in Illinois. The role emphasizes delivering outstanding customer service, keeping merchandise organized, and maintaining a well-stocked floor.

The position runs October through January, with pay starting at $15.00 per hour and a dynamic customer-service driven environment. Responsibilities include greeting customers, answering questions, promoting events, and processing transactions.