Holiday Retail Team Lead — Photo Experience

Cherry Hill Programs, Inc; Victoria (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

One free visit with Santa for friends/

10 photo prints

10 free holiday cards

Pixie Post access

Job summary

Cherry Hill Programs is seeking an Assistant Local Manager to help lead a seasonal team delivering magical Santa experiences and top-notch guest service. You’ll support daily photo operations, motivate the team, drive sales, and ensure a memorable visit for families.

You’ll work alongside the Local Manager, manage staffing and scheduling, and help with training and store operations to meet holiday goals. Strong leadership and customer-service focus are essential.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalation to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership

Team management

Communication

Sales & guest service

Cash handling

Scheduling

Education

High school diploma or equivalent

Job description

Cherry Hill Programs is seeking an Assistant Local Manager to help lead a seasonal team delivering magical Santa experiences and top-notch guest service. You’ll support daily photo operations, motivate the team, drive sales, and ensure a memorable visit for families.

You’ll work alongside the Local Manager, manage staffing and scheduling, and help with training and store operations to meet holiday goals. Strong leadership and customer-service focus are essential.